All Technology articles – Page 4
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AnalysisWhat threat do Claude Mythos and ‘hacktivist attacks at scale’ pose to retail?
Claude developer Anthropic claimed earlier this month that it had developed a new AI model capable of finding hidden vulnerabilities in every major operating system and browser. With retail already a particularly vulnerable target, how much of a threat is this new tech?
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AnalysisTest Drive: Just Eat’s AI voice assistant
Rapid delivery platform Just Eat introduced a new AI voice assistant for UK customers with the aim of making ordering easier and more inclusive.
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InterviewQ&A: Similarweb VP of global research solutions on SEO vs GEO and retailer websites in the age of AI
As usage of large language models (LLMs), such as ChatGPT, has grown, retailers have increasingly been looking at how they can appear more prominently when users make retail queries. Industry analysts have created the term “Generative Engine Optimisation” (GEO). This is an evolution of Search Engine Optimisation (SEO), the science of performing well on Google and other search tools.
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NewsMountain Warehouse launches new ecommerce platform
Mountain Warehouse has launched a new ecommerce platform in partnership with BigCommerce to accelerate innovation and global growth, Retail Week can reveal.
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AnalysisStore staff call for action on pay and working conditions to avoid summer burnout
Exclusive interviews with 500 UK frontline workers reveal the factors that incentivise productivity during peak summer trading, at a time when teams are short-staffed and operationally stretched.
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Chart of the WeekCharts of the Week: Tracking AI investment by retailers
We have just launched the Retail Week AI Investment tracker, a recap of all the stories Retail Week has published on retailers’ AI initiatives over the past few years
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DataThe Retail Week AI Investment Tracker – how retailers are actually using AI
AI is one of retail’s fastest-moving investment areas. The AI Investment Tracker brings those investments together in one place, so subscribers can quickly see where the technology is being deployed.
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NewsTesco and Adobe enter strategic AI partnership for personalised Clubcard rewards
Tesco has signed a deal with software giant Adobe to “accelerate personal engagement” with the supermarket’s shoppers.
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NewsGoogle appoints ex-THG chief marketing officer for retail director role
Google has appointed a former THG Beauty chief marketing officer as its new director of retail for the UK and Ireland.
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AnalysisAI agents and assistants: Which retailers are using them for customers and colleagues?
AI is being utilised across all functions in retail, including for marketing, forecasting, commerce, and supply chain.
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NewsWilko.com teams up with Google Cloud for AI and digital transformation
Wilko.com has collaborated with Google Cloud to support and accelerate the next phase of its AI transformation.
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NewsIceland enters AI partnership to transform inventory and replenishment
Supermarket chain Iceland has entered an AI partnership to transform its inventory and replenishment operations.
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NewsThe Range enhances marketplace offering with new partnership
The Range, owned by CDS Superstores, has strengthened its marketplace technology and offering with a new partnership.
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NewsFrasers launches AI shopping assistant
Frasers Group has introduced an AI shopping assistant across its premium fashion and lifestyle brand Frasers’ website.
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InterviewQ&A: Virtualstock chief growth officer on staying digitally competitive
Speaking to Retail Week, Virtualstock chief growth officer Ed Bradley explored the ways retailers can grow their business effectively, including dropshipping and getting to grips with AI, and warned of the danger of falling behind if they can’t meet their customers’ needs
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NewsTesco launches ‘large scale’ trial of new meal planning AI assistant
Supermarket giant Tesco has launched a “large scale” trial of a new AI assistant, designed to “lighten the load for customers” when it comes to meal planning.
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NewsPrimark launches mobile app in the UK
Primark has introduced its mobile app to the UK as the fashion retailer continues to evolve its digital offering.
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NewsNectar points now can be used for Uber or Uber Eats orders
The new partnership means that loyalty points collected at Sainsbury’s supermarkets or from other partners will now be swappable for a voucher that can be used on either platform operated by the US tech giant.
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FeatureMarketing: How AI has transformed advertising and brand storytelling
AI’s role in retail has long been a hidden one; tucked away in supply chains, quietly optimising operations. Now, it’s moving to the front of house, reshaping how retailers attract and keep customers.
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NewsAllSaints rolls out AI tool across buying and merchandising teams
AllSaints has introduced a new AI tool to modernise its buying and merchandising operations.