All Technology articles – Page 4
-
Retail VoiceFour steps for success when it comes to ERP implementation
When it comes to implementing enterprise resource management (ERP), it’s not always plain sailing. Nine Feet Tall reveals how change management can ease the pain
-
NewsTHG beauty to launch AI academy as it prioritises being a ‘digital-first’ retailer
THG beauty is gearing up to launch an AI academy as it focuses on being a “digital first” retailer, Retail Week can reveal.
-
NewsMarks & Spencer digital chief to stand down
Marks & Spencer chief digital and technology officer Rachel Higham is stepping down from her role, Retail Week can reveal.
-
Report StoreThe Growth Report
We’ve identified three core growth levers being used to stand out, scale and succeed.
-
AnalysisThe Growth Report: What Next, Ocado and Boots are doing to stand out and scale
Diversifying into new revenue streams is one of three key growth levers identified in Retail Week’s new, unmissable Growth Report.
-
NewsCurrys rolls out electronic shelf edge labelling to all stores
Currys is rolling out electronic shelf edge labelling (ESEL) to all of its UK and Ireland stores in the coming weeks.
-
NewsChristmas turkeys to be sold on TikTok Shop UK
TikTok Shop UK will soon be selling Christmas turkeys on the platform in time for the festive season.
-
AnalysisHow Screwfix, Very, Orlebar Brown and more are unlocking quick-win CX strategies
Retail Week’s The Retail Roadmap report reveals how retailers are executing a customer-first, scalable transformation. Here we give you a sneak preview of Screwfix’s winning digital and CX strategy.
-
Innovation of the WeekM&S launches men’s stoma underwear in UK high street first
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
-
NewsAmazon pays £1bn in UK tax
Amazon has revealed it paid £1bn in direct taxes to the UK in 2024, as revenues continued to rise.
-
NewsCurrys announces £50m share buyback as B2B, gaming and AI drive growth
The electronics retailer posted a 3% like-for-like revenue increase in the 17 weeks to August 30, 2025, in its UK and Ireland business versus the same period in 2024.
-
NewsM&S hackers reportedly linked to Jaguar Land Rover cyber attack
The BBC reported that “Scattered Lapsus$ Hunters” claimed responsibility for the attack on messaging app Telegram and posted pictures from within the Jaguar Land Rover (JLR) IT networks.
-
InterviewQ&A: AliExpress’ UK GM on AI innovation, faster fulfilment and the rise of competitors
In this exclusive Q&A feature, Retail Week speaks with AliExpress’ UK general manager Bonnie Zhao, to explore what sets UK shoppers apart from their global counterparts, the role of AI innovation and AliExpress’ upcoming growth ambitions.
-
Opinion‘Retail media’s talent pipeline isn’t keeping up with the pace of change’
If retailers and media buyers don’t fully understand the tools and the context they operate in, a gulf may emerge between what’s possible and what’s delivered, warns Steve Ricketts of Publicis
-
AnalysisRefurbish, returns, and resale: Amazon’s first discount event for second hand products
It may have been Prime Day less than two months ago, but Amazon is introducing another sales event for UK customers.
-
NewsSainsbury’s rolls out facial recognition tech to stem rising crime
Sainsbury’s has rolled out facial recognition technology in some of its stores in a bid to increase staff and customer safety.
-
AnalysisChatGPT agent mode on trial: how Sainsbury’s, Wickes and more handle AI as a customer
Most retailers aren’t yet ready to be shopped by customers using an AI agent. At least, that’s what our test of ChatGPT’s Agent mode showed when Retail Week put it through its paces on some typical shopping missions.
-
NewsChatGPT shopping agent falters on half of UK’s big four grocers
Shoppers using ChatGPT’s new agent to complete their online shopping may run into technical difficulties on half of the UK’s ‘big four’ supermarkets, Retail Week has found.
-
Analysis‘We love it when everybody writes us off’: Asda boss sees light at the end of the tunnel
After posting its best quarterly like-for-likes in over a year, and with its torturous IT transition almost behind it, the first rays of sunlight are finally shining on Asda. Even so, executive chair Allan Leighton knows the retailer still has plenty of work left to do
-
NewsAsda enjoys best like-for-like quarter in over a year
Asda has reported a drop in total and like-for-like sales, but enjoyed its best like-for-like quarter in over a year. While now over, its IT upgrade also continues to affect product availability and will impact sales in the current quarter.