All Technology articles – Page 4
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Opinion‘My Inditex ordeal reflects a problem – modern retail burns with friction’
In a world of technology, data, rapid delivery and single views of stock, Charlotte Hardie fears retailers are in danger of forgetting about the no-brainer of customer service
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NewsAmazon unveils smart glasses for delivery drivers as part of AI push
The tech firm also announced two major new changes to its warehouse technology
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AnalysisIn the game: A tour of Nintendo’s first ever UK pop up in London
Loved by millions of people across all ages and genders all over the world, thanks to its addictive games and familiar characters, Iconic Japanese video game company Nintendo has opened its first UK pop-up store at Westfield London
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Innovation of the WeekTesco enhances in-store accessibility for blind and partially sighted customers
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsHalfords appoints new chief information officer
Halfords has appointed Sarah Haywood as its new chief information officer, starting on November 3.
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NewsFrasers Group expands into agentic AI commerce
Frasers Group has expanded into agentic commerce, allowing Sports Direct, Flannels and Frasers customers to complete purchases through ChatGPT and Google’s Gemini.
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AnalysisHow Very Group, Asda, Co-op and Boots are upping their retail media game
Some retailers have just set up their own retail media networks, while others have been in the game for years.
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InterviewQ&A: Just Eat’s Leigh Phillipson on the app’s role in saving the high street
As global on-demand delivery giant Just Eat reaches 100,000 partners, commercial director Leigh Phillipson talks exclusively to Retail Week about how the rapid delivery app has changed over the years and its growing role in saving the UK high street
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NewsScrewfix launches loyalty programme with member-only deals
Screwfix has launched a new loyalty programme which offers member-only deals, rewards and more.
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Innovation of the WeekWalmart enters partnership to transform retail supply chain
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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AnalysisHow Matalan, Asda and Hugo Boss are harnessing the latest technology to streamline their businesses
Fashion and home retailer Matalan is in the midst of a turnaround as it is overhauling stores, digital channels and its people
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InterviewMust Have Ideas: co-founder Amy Knight on her £65m retail success story
Co-founder of Must Have Ideas 28-year-old Amy Knight speaks to Retail Week about what’s driving growth, new sales channels and why AI is saving them a fortune
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AnalysisAI, VR and on-demand: How tech is transforming L&D
Next-gen technologies are reshaping workplace culture and reducing employee turnover across the retail ecosystem. Discover three standout success stories from our People, tech and the workplace revolution report
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FeatureIdeal world: What would retail look like in the world’s best EV service stations?
If you started from scratch and redesigned service stations and forecourts to deliver a world-class shopping experience, what would they look like?
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AnalysisAI-powered shopping in the US forecast to increase by 520% this holiday season
New figures from Adobe suggest that AI traffic to retail sites will peak in the 10 days leading up to the Thanksgiving holiday.
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NewsMorrisons introduces app to track store staff efficiency
Store staff at Morrisons are facing increased monitoring from management following the introduction of an app that records how long staff take to replenish stock.
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Innovation of the WeekOpen AI launches ChatGPT instant checkout with Etsy in the US
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsAsos launches creator-led live shopping
Asos has introduced live shopping on its mobile app, allowing customers to purchase products through live or on demand video content.
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NewsBack Market opens its first ever physical store in major city
Back Market, a marketplace for refurbished electronics, has opened its first-ever physical retail store in a major US city.
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Opinion‘Despite AI solutions revolutionising efficiency, retail will always be about people’
As the Fashion Retail Academy celebrates its 20th anniverary, Charlotte Hardie considers what the next 20 years could bring, particularly the impact of AI on the industry and its people

















