All Customer articles – Page 135
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NewsAgent Provocateur launches Ménage à Trois WhatsApp chat
Agent Provocateur has launched a ‘Ménage à Trois’ WhatsApp chat feature to allow couples to shop with its agents.
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OpinionOpinion: Black Friday may drag spend forward from 2017
This weekend is likely to be one of the busiest of the year for many retailers.
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AnalysisOnline secret shopper: What could Currys do to change?
Retailers are becoming far more sophisticated at managing Black Friday to project their margins, employees and their customers.
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NewsLidl to lower prices based on shoppers' tweets
Discounter Lidl has launched a social campaign that allows shoppers to lower prices on its products by tweeting about them.
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VideoWatch: Five of the best John Lewis parodies
Love it or hate it, everyone has an opinion on the John Lewis advert, especially its fellow retailers.
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AnalysisTesco: Five takeaways from the grocer’s strategy briefing
Tesco’s top brass have updated on the progress being made on reinvigorating the business. Here we draw out some key points.
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OpinionOpinion: Nickolds' John Lewis appointment speaks volumes
The glass ceiling has been broken. A woman has the top job in the most influential organisation in our world.
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AnalysisThe five major challenges for chief information officers
With unrestricted access to the UK’s top retail tech leaders, Retail Week Connect’s new report, in association with Brother, is based on anonymous interviews with chief information officers and chief technology officers at the UK’s most innovative retailers.
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VideoWatch: Lego unwraps new London flagship
Lego has today unveiled its biggest ever dedicated retail store in the heart of London’s West End.
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OpinionOpinion: Christmas ads must pass the goosebump test
Retailers’ Christmas campaigns need a few essential ingredients to stand out.
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VideoWatch: Alibaba's Singles' Day, behind the scenes
Alibaba broke records when it amassed $17.8bn over 24 hours. We go behind the scenes of one of the world’s biggest days in retail.
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Opinion
Opinion: Buster the boxer, brand values and Black Friday
’Tis the season to watch telly – or more likely these days YouTube – as retailers unveil their Christmas ads.
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NewsToday in Retail: Black Friday battle kicks off
The fight for Black Friday got under way today as etail giant Amazon launched its deals for the sales extravaganza.
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NewsWatch: Debenhams launches 'Found it' Christmas campaign
Debenhams has launched its Christmas campaign, continuing its “Found It” theme, with gifts voiced by celebrities.
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AnalysisRetail Week Awards: The nine best marketing campaigns of the year
The shortlist for the Retail Week Awards 2017 was unveiled last week. Here are the contenders for Marketing/Advertising Campaign of the Year.
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NewsWatch: Waitrose reveals emotionally charged Christmas ad
Waitrose has revealed a moving Christmas campaign, which tells the real-life story of a migrating robin flying back to the UK.
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NewsSainsbury’s airs Christmas ad backing Great Ormond Street
Sainsbury’s has unveiled its Christmas advert, an animated campaign designed to emphasise “sharing the gift of time”.
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NewsWatch: Lidl Christmas ad pushes free range credentials
Lidl has used its Christmas advert to hammer home its provenance and free range credentials as it bids to woo festive shoppers.
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NewsMarks & Spencer unveils a modern Mrs Claus
M&S has revealed its Christmas campaign for 2016, which features a modern Mrs Claus.
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NewsAlibaba takes record $18bn on Singles' Day
Alibaba amassed a record $17.8bn during its eighth annual 11.11 global shopping festival – dubbed Singles’ Day – exceeding last year’s total by 25%.