All Customer articles – Page 16
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NewsWoolworths is top consumer choice for high street return
Woolworths is the retailer that Brits would most like to return to the UK high street, new consumer research for Retail Week has revealed.
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Analysis‘Tackling Retail Crime Together’: the new government strategy to clamp down on crime
Retail crime has reached shocking levels and is getting worse with each passing year. Retail Week attended an event where the policing minister outlined the government’s plan for combatting crime
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NewsGrocers welcome government 10-point Food Strategy plan
Supermarket giants Sainsbury’s and Aldi have both welcomed the publication of the government’s healthier eating and food security plan Good Food Cycle.
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NewsRetail sales heat up as temperatures soar
The BRC-KPMG Sales Monitor, produced by the British Retail Consortium and KPMG, indicates that total retail sales in the UK have increased by 3.1% year on year in June, measured against a decline of 0.2% last year.
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NewsMorrisons rolls out ‘More Card’ prices for Deliveroo customers
Morrisons has today announced that its More Card Prices are now available for customers shopping the grocer through the Deliveroo app.
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FeaturePull the lever: where are smart retailers finding fresh growth?
From opening new customer segments and sales channels, to expanding overseas and diversifying their offers, Retail Week explores the ways retailers are getting back into growth and highlights some of the biggest success stories so far.
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AnalysisHow Gen Z is influencing shop fit-outs and the future of retail
As Gen Z become increasingly important for retailers and brands alike to win over, Retail Week explores the influence of this generation on stores and the shopping experience of the future.
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NewsLidl to launch self-scanning feature in its Plus app
Discounter giant Lidl has announced that it is launching a new self-scanning feature for customers which will be integrated fully in its loyalty app Lidl Plus.
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DataExclusive data: Food, beauty and electricals retailers poised to win this Christmas
New research shows food and beauty retailers are forecast to achieve the highest sales values this Golden Quarter, alongside a welcome recovery for the electricals sector
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Report StoreThe Christmas Forecast
Exclusive data reveals how shoppers will spend in the golden quarter.
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Retail VoiceWhy cruise retail is redefining customer experience culture
While high street retail fights for fleeting moments of consumer attention, one high-growth, high profit channel that bucks this reality can still be conspicuously absent from strategy conversations: cruise retail. Harding+’s Katie Floyd takes a deeper dive
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Chart of the WeekHow businesses are making discounting more strategic
When it comes to discounting, ‘how low can you go?’ seems to be a strategy that cannot pay off in the long run for retailers.
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NewsClarks unveils lowest prices in a decade as part of back-to-school campaign
Footwear specialist Clarks has unveiled its lowest prices in a decade as part of its 2025 back-to-school range.
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GalleryIn pictures: Retailers that are game for Wimbledon 2025
With Wimbledon 2025 in full swing, Retail Week puts the spotlight on what retailers and brands are doing to celebrate the British sports tournament this year.
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DataRanking: John Lewis overtakes M&S in customer satisfaction poll
John Lewis has overtaken Marks & Spencer in the latest UK Customer Satisfaction Index (UKCSI), despite M&S impressively maintaining its performance in the face of a cyber attack that shut down online sales
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AnalysisWill Amazon’s doubled Prime Day be a hit or miss with consumers?
For the first time in its history, Amazon is doubling the number of days its running its Prime Day event for, from two to four
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NewsMarks & Spencer extends larger packs range as it chases bigger share of shopping lists
Marks & Spencer has expanded its assortment of bigger pack, value essentials.
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NewsAmazon expands UK grocery offering with GoPuff on-demand tie-up
Amazon has rolled out a rapid delivery partnership with Gopuff, as it continues to expand its UK grocery business.
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NewsLululemon has opened its European airport store at a UK destination
Sports apparel and athleisure brand Lululemon has opened its first ever store at a European airport – with a UK airport selected for its debut.
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NewsWaitrose invests in first South West distribution centre ahead of store openings
Waitrose is investing in a distbution centre in the South West of England as it prepares for growth.