All Customer articles – Page 16
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Innovation of the WeekKorean retailer Matin Kim deploys in-store holograms
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsHarrods latest retail victim of a cyber attack
Luxury retailer Harrods has “restricted internet access” after becoming the latest retailer to suffer from a cyber attack.
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NewsShein explores US restructuring as Trump tariffs threaten London float
Fast-fashion giant Shein is reportedly exploring restructuring its US business, as the ongoing trade war between the US and China threatens its long-rumoured London float.
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NewsTapi confirms opening dates for raft of former Carpetright stores
Tapi has confirmed the opening dates of seven new stores since its takeover of Carpetright.
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NewsNearly half of retailers to plan deals or discounts for the May bank holidays
Nearly half of UK retailers are planning to offer special deals or discounts for the May bank holidays, according to data from Virgin Media O2 Business.
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NewsGrocery price jump doesn’t dampen Easter sales splurge
Despite a sizeable jump in grocery inflation over the period, customers were still willing to spend big on Easter this year.
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NewsFood inflation rises in April as labour costs rise
Recent figures suggest that food price inflation is slowly creeping back up, according to the BRC-Nielsen shop price index.
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NewsChatGPT launches new search function to ‘improve shopping experience’
ChatGPT has today rolled out a new functionality in its search feature which allows customers to search for, compare prices and buy products.
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NewsAmazon names latest four UK companies for sustainability incubator
The 2025 Amazon Sustainability Accelerator has selected four new companies from the UK to participate in their 10-week programme to help increase sales and business skills.
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GalleryInside the first ever Fanatics Collectibles global flagship store
Sportswear giant Fanatics has unveiled its debut global flagship store for its Collectibles brand on London’s Regent Street.
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NewsUK retail sales keep rising, defying analyst expectations
Clothing and outdoor retailers cited good weather as the reason for a rise in sales volumes, which rose by 0.4% versus the previous month. Analysts had been expecting a 0.4% fall.
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NewsConsumer confidence falls as cost increases and Trump’s tariffs cause concern
Consumer confidence fell four points in April as cost increases across household bills, taxes, and retail goods along with Trump’s tariffs are causing concern.
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NewsMarks & Spencer provides update following ‘cyber incident’
Marks & Spencer has provided an update for its customers and operations following its recent ‘cyber incident’.
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NewsPets at Home launches new in-store subscription service
Pets at Home has launched a new in-store subscription service combining the “ease of subscriptions” with staff expertise and customer proposition.
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NewsSainsbury’s expands Aldi Price Match and everyday essentials range
Sainsbury’s has launched what is called “the biggest ever Aldi Price Match in the market”, expanding the scheme to “make the start of summer more affordable”.
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NewsEaster footfall outstrips 2024 levels
Retail footfall across the UK was relatively flat in the week leading up to Easter, but increased consumer activity helped it surpass 2024.
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NewsPrices and product availability among biggest pain points for customers
Prices and product availability were ranked among the top pain points for customers when shopping, according to a new report by Happy or Not.
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InterviewInterview: Shein strategy boss Peter Pernot-Day sees things differently
Shein’s head of strategic and corporate affairs speaks to Retail Week about scandal, AI designs, dupes and more
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Opinion‘Job security jitters may rise — and constrain consumer spend’
Consumer sentiment has been helped by a strong labour market, but nervousness on the jobs front means weak demand for discretionary goods may build, cautions Shore Capital director Clive Black