All Customer articles – Page 71
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NewsShopify profits and revenue jump off back of new initiatives
Ecommerce platform Shopify has recorded an increase in profit and revenue for the fourth quarter and full year in 2022, driven by “new strategic products”.
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DataUK retail sales inch up in January
UK retail sales started the year positively, following a dip in December, according to the latest figures from the Office for National Statistics.
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AnalysisThe Disruptors: Five brands transforming house and home
From fast wallpaper to curtain-measuring apps and build-it-yourself cork walls, Retail Week looks at five brands taking an innovative approach to homewares
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NewsWaitrose invests £100m into slashing own-brand prices
Waitrose & Partners is to invest £100m in cutting the prices of hundreds of its own-brand products in a bid to compete with rival supermarkets as the grocery sector deals with record-high inflation.
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NewsExclusive: Marks & Spencer exits home energy market to focus on ‘better retail’
Marks & Spencer has ended its home energy supply venture, transferring customers to partner Octopus.
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NewsCurrys to trial selling refurbished devices due to consumer demand
Electricals giant Currys is to trial sales of more refurbished devices on its website as consumer demand for second-hand tech grows.
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NewsEcommerce sales growth slows to near pre-pandemic levels
Online sales have been growing at a slow rate in 2023 so far, nearing growth levels seen in 2019.
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Opinion‘Tough times push retailers to innovate and find new sources of growth’
At a time when it’s easy to be gloomy, look deeper and there are reasons for retailers to be optimistic, says eBay UK general manager Murray Lambell
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AnalysisThe White Company, Matalan and ProCook reveal marketing strategies for the year ahead
The White Company chief creative officer Mark Winstanley, Matalan omnichannel marketing director Jeff Howarth and ProCook chief marketing officer Angela Porter have spoken to Retail Week about why offline marketing remains critical in a new report out today
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Report StoreCatalogues: Connecting with consumers. Converting sales
Online shopping might bring ease and convenience to shoppers, but they also crave time away from their screens, and tactile, sensory experiences. This is where direct mail, and specifically, catalogues come in.
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NewsRetail sales take a hit in the weeks after Christmas
UK retail sales took a dip in the first four weeks of January, according to the BRC-KPMG Retail Sales Monitor.
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GalleryStore gallery: Inside Jigsaw’s new Battersea Power Station store
Jigsaw has opened the doors to its newest store in the Battersea Power Station shopping development.
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AnalysisAnalysis: Where next for Amazon as profits slump and sales stall?
While revenue growth continues and expectations continue to be exceeded, seemingly all is not well at Amazon. With jobs being slashed and profits falling, where next for retail’s biggest giant?
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Opinion‘Three years on from Brexit, the most difficult bit is yet to come’
Three years on from Brexit and the impact to retailers and consumers has been relatively limited. However, in many ways, the most difficult bit is yet to come, says British Retail Consortium’s Andrew Opie
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NewsCompetition watchdog launches review into supermarket pricing
The Competition and Markets Authority (CMA) is launching a review into supermarket pricing to ensure that retailers are sticking to rules that help shoppers accurately compare products.
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Opinion‘Retailers will have to work harder this year to persuade people to shop’
After surprise success in 2022, what should retailers expect from the year ahead? A rebalancing of sales channels, hybrid business models and the right marketing mix all have a part to play in success this year, believes PwC’s Lisa Hooker
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NewsShop price inflation hits record highs across all categories
Inflation reached a record high during the first week of January, according to the newest figures from the BRC-Nielsen Shop Price Index.
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AnalysisSupermarket own-label: Will shoppers stay loyal when the cost-of-living crisis is over?
Own-label has amassed serious growth during the cost-of-living crisis but when the country gains a more economically stable footing, will the boom last?
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Innovation of the WeekInnovation of the Week: On Running launches global running series ‘On Track Nights’
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts
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NewsDreams hires first head of people as it adds to executive team
Dreams has appointed Shelly Dickinson and Emma Long as its new head of people and chief customer officer respectively.