All Indicator articles – Page 2
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IndicatorHealth and beauty ranking 2018
Retail Week Indicator’s focus on health and beauty retail reveals and ranks retailers’ digital capabilities within the health and beauty sector through a strategic audit of all areas of a customer’s digital shopping journey.
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IndicatorWho are DIY’s digital winners?
The emergence of online home and DIY retailers opening stores, such as Loaf and Made.com, demonstrates the importance that cross-channel experiences can have in the customer journey.
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IndicatorHome and DIY ranking 2018
The emergence of online home and DIY retailers opening stores, such as Loaf and Made.com, demonstrates the importance that cross-channel experiences can have in the customer journey. Find out which retailers are commanding the sector by investing in augmented reality and convenient fulfilment propositions in our home and DIY rank.
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IndicatorThe digital dichotomy in general merchandise
In the general merchandise sector, there is a pronounced dichotomy between retailers with digitally advanced offers and more traditional ones at that rely on bricks-and-mortar stores.
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IndicatorGeneral merchandise ranking 2018
There is a pronounced dichotomy between general merchandisers with digitally advanced offers and those that rely on their store estate. With the likes of Amazon dominating in ecommerce and Argos winning at cross-channel, our ranking reveals where other general merchandisers can invest to remain competitive.
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IndicatorThe pureplays redefining fashion
The clothing sector has taken a battering in recent years. Profit margins have come under pressure as retailers continue to be hit by currency volatility and continuous discounting, while sales are falling for many as customer loyalty diminishes.
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IndicatorFashion ranking 2018
Technology has polarised the fashion sector, opening the way for online-only players to emerge, while faster lead times have changed the fashion landscape and consumer mindset. Our fashion ranking uncovers who the leading clothing and footwear retailers are in the digital economy.
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IndicatorAre department stores reinventing fast enough?
With online becoming an integral part of retail, and pureplay competition rife, investing in the right digital capabilities is crucial for success. Nowhere is this truer than for department stores, a sector that relies heavily on footfall.
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IndicatorDepartment stores ranking 2018
The department store sector relies heavily on footfall. But with online becoming an integral part of retail, and pureplay competition rife, investing in the right digital capabilities is vital for success. The rank demonstrates where they are focusing their attention, whether that’s engaging digital marketing, or offering a connected experience across online and offline.
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IndicatorFood and grocery sector analysis
The grocery market has faced massive structural shifts over the past decade, and the pace of change is only likely to increase as shopping habits continue to evolve and margins are squeezed by intense competition and rising costs.
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IndicatorFood and grocery ranking 2018
The growth of ecommerce in the food and grocery sector continues to bring challenges. Margin pressure is clear, and the ability to fulfill online orders fast and conveniently is costly. Mergers are becoming commonplace for the sector, enabling them to increase scale and boost buying power. Our rank unveils which grocery retailers are winning at delivering convenience for their customers, and where others are falling behind.
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IndicatorPureplay ranking 2018
Pureplay retailers have largely outshone their multichannel competitors as the digital evolution of the customer journey has advanced. Online-only retailers are generally more agile, enabling more room for flexibility and faster reactions to changing customers’ expectations. The pureplay ranking looks solely at retailers who are online only businesses.
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IndicatorPureplay sector analysis 2018
Pureplay retailers have largely outshone their multichannel competitors as the digital evolution of the customer journey has advanced. Find out why in this analysis from Retail Week Indicator.
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IndicatorRetail Week Indicator 2018 rankings
Retail Week Indicator has reviewed retailers’ digital capability through a strategic audit, across all areas of a customer’s digital shopping journey. Discover where the leading 180 retailers in the UK are positioned.
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IndicatorSchuh's tech-laden store simplifies shopping
Footwear retailer Schuh sells other brands’ product, so it must ensure it puts its best foot forward with its customer experience.
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IndicatorHow robots run Ocado’s warehouses
Ocado’s journey from online grocer to global technology provider has not been without its hurdles – and perennial doubters – but the company has now firmly established itself as a tech titan.
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IndicatorJohn Lewis v Waitrose: The deep digital divide within the Partnership
In its ‘Modern Waitrose’ strategy, the upmarket grocer set itself the goal of being “brilliant online”.
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IndicatorScrewfix: The most convenient DIY retailer
Screwfix has long been the jewel in the Kingfisher crown by being the most convenient place for its tradesperson customers to shop.
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IndicatorWhy Tesco closed Tesco Direct
Tesco finished fourth in the Retail Week Indicator after a strong showing across the board, but could have placed higher were it not for the closure of its Tesco Direct non-food website.
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IndicatorWhy Asos is cream of the crop
Badging itself a technology company as much as a fashion retailer, it’s logical that Asos is at the top of the pile when it comes to customer-facing digital capabilities.
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