All Multichannel articles – Page 129
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OpinionComment: Royal Mail strike could cause Christmas delivery chaos
A planned strike by Royal Mail workers could leave retailers in a tight spot over Christmas as etail becomes increasingly vital.
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NewsHouse of Fraser trials virtual queue system for online collection
House of Fraser has kicked off a trial of a virtual queuing system that will allow shoppers to browse the store while waiting to collect online orders.
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NewsBreakfast briefing: Retail news on Waitrose, Phones 4U, House of Fraser and SuperGroup
Retail news round-up September 6, 2013: Phones 4U sells mobile phone insurance business; Waitrose brings back Delia to host online cookery school; House of Fraser trials virtual queuing solution and SuperGroup to expand in the UK.
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AnalysisAnalysis: McKinsey's guide to tackling the technological shift in retail
Technology is transforming retail as consumer habits change. McKinsey consultants Stefan Niemeier, Andrea Zocchi and Marco Catena tackle the shift in a new book.
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NewsOnline saves fashion sales during August heat wave
Fashion and footwear sales would have fallen into decline without a boost from online, according to the newly launched BRC-KPMG Online Retail Sales Monitor.
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OpinionRetail surgery: How can I crack the Chinese luxury ecommerce market?
How can I crack the Chinese luxury ecommerce market?
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OpinionNick Bubb’s Verdict: Dixons – could the 'dream scenario' come true?
Shareholders in Dixons have been haunted by the prospect of the UK recovery being frittered away by persistent losses in peripheral businesses.
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NewsBreakfast briefing: Retail news on Arcadia, TM Lewin, Inditex, Toys R Us
Retail news round-up September 5, 2013 Arcadia ecommerce chief Alex Tait departs, TM Lewin opens shop in Nigeria, Inditex-owned Stradivarius enters the UK with an online launch, Toys R Us drops gender labelling for its products
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AnalysisCampaign of the week: Victoria Plumb - the low cost alternative to high street
Bathroom etailer Victoria Plumb’s new campaign is designed to promote low prices by reminding shoppers of its low overheads compared with store-based rivals.
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Analysis
International analysis: Has China become too hard for retailers to crack?
In the past year, many international retailers have either quit or are considering exiting the Chinese market.
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OpinionComment: Terry Duddy's legacy at Argos and Home Retail
Other than founder Richard Tompkins, perhaps nobody is more associated with Argos than Terry Duddy, chief executive of parent Home Retail, who has revealed he will step down by next July.
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OpinionComment: Would Morrisons/Ocado merit a mention in Robert Peston Goes Shopping?
Robert Peston’s TV programme on shopping on Monday made enthralling viewing.
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OpinionComment: Old-fashioned customer service goes a long way in retail
The battle between online and multichannel retailers shows no sign of abating, despite the Government seemingly dismissing the call for an online sales tax.
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NewsInnovation: US grocer launches own mobile wallet for drive-thru payment
Harris Teeter, a grocery chain with 200 stores in eight states across the US, is piloting its own mobile wallet in a bid to make its drive-thru click and collect service faster.
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AnalysisRetail Week Ecommerce Summit: Best practice in etailing
The Retail Week Ecommerce Summit will explore the latest developments in etailing and feature businesses that are thriving. Rebecca Thomson outlines some of the highlights.
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OpinionComment: Putting customer service first? Some retailers are having a laugh
Having been to the US on holiday I was reminded of my father, who always said Americans smile from the teeth outwards.
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OpinionComment: Amazon - Sales are vanity, profit is sanity and cash is reality
I’m often reminded of the saying “sales are vanity, profit is sanity and cash is reality” when reading reports on retailers’ financial performance.
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NewsThe Co-op unveils plans for online grocery launch
The Co-operative is to log on to the £6.1bn online grocery market as food boss Steve Murrells bids to drag the mutual into the digital age.
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OpinionRetail surgery: Is it possible to adapt my existing supply chain to fully embrace multichannel?
Is it possible to adapt my existing supply chain to fully embrace multichannel?
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AnalysisAnalysis: How technology is transforming retail
Next month’s Retail Week Technology Summit will assess the key issues facing IT directors. Jennifer Creevy outlines six crucial themes among the many to be discussed.