All Multichannel articles – Page 128
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NewsM&S digital boss bemoans dearth of multichannel directors
The lack of multichannel directors on retail boards is hampering the long-term development of digital initiatives, according to Marks & Spencer ecommerce boss Laura Wade-Gery.
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InterviewInterview: M&S digital boss Wade-Gery on multichannel transformation
Big changes are on the horizon for Marks & Spencer’s multichannel business. Laura Heywood talks to ecommerce boss Laura Wade-Gery about how she’s making the web the retailer’s flagship store.
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NewsShoppers shun m-commerce as retailers hope for mobile Christmas
The majority of shoppers are yet to embrace m-commerce and have no plans to over the next year despite retailers forecasting a “mobile Christmas” this year.
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OpinionComment: Evaluating customers' experience is vital
Having worked hard for our money we want to enjoy the whole experience of spending it.
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OpinionComment: Digital emphasis separates old and new retail
I carry in my head scenarios for two retailers, OldRetail and NewRetail. Picture the scenes at their board meetings this week.
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OpinionNick Bubb’s Verdict: Asos - Amazingly strong online sales?
Back in the past, Asos stood for “As Seen On Screen”, but now it seems to stand for “Amazingly Strong Online Sales”…
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AnalysisAnalysis: PayPal and Apple ramp up the mobile payments race
Apple and PayPal have both unveiled big mobile developments in the past fortnight. Rebecca Thomson surveys the rapidly shifting mobile payment landscape.
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OpinionComment: Three key steps to keeping stores relevant
The book Reshaping Retail by the McKinsey guys on the future of retailing presented some fascinating insights into the impact of technological developments.
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NewsJML to launch new TV shopping channel The Store next month
Home shopping retailer JML is to launch its first TV channel on October 1 called The Store, broadcasting seven days a week.
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InterviewQ&A: Fortnum & Mason boss on appealing to Londoners, new stores and digital growth
Fortnum & Mason chief executive Ewan Venters is enacting a strategy to improve the iconic London department store’s domestic appeal. Retail Week caught up with him a year after he took up the role.
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NewsDunelm poised to launch first national TV ad as part of £3m marketing overhaul
Homewares retailer Dunelm is poised to launch its first national TV ad campaign as part of a £3m marketing overhaul which will see it dropping ‘Mill’ from its branding.
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NewsDixons to allow shoppers to compare prices with rivals in store
Dixons is to tackle showrooming head on with a new app which encourages shoppers to compare its prices with rivals.
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NewsSelfridges to extend global delivery after strong sales
Selfridges is to ramp up its overseas online offer after sales soared when it soft-launched delivery outside the UK.
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OpinionComment: With biometrics, Apple is laying the foundations of a mobile payment behemoth
In the aftermath of the latest iPhone launch it’s easy to say that Apple is passing on mobile payments yet again, while NFC remains highly conspicuous by its absence.
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AnalysisAnalysis: Keeping pace with IT at The Retail Week Technology Summit 2013
The Retail Week Technology Summit 2013 will address the issues affecting retail IT executives, offering insights
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AnalysisAnalysis: What have been the biggest retail tech launches of 2013?
The pace of change in the multichannel arena is more rapid than ever before. Laura Heywood assesses the biggest retail technology roll-outs of the past six months.
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AnalysisAnalysis: How smartphone technology is boosting supply chain transparency
As mobile phones become widespread, it’s easier for news of factory conditions to reach shoppers direct. How are retailers using technology to increase supply chain transparency?
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AnalysisAnalysis: Google Glass and Bluetooth Low Energy - the next generation of mobile technology
How can Google Glass and Bluetooth Low Energy be used in retail? Mobile consultancy Somo staged two innovation days to come up with ideas.
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OpinionComment: Rise of the machines force retailers to reassess
The wave of digital and technological innovation sweeping retail is creating a shopping environment with the connected consumer at its core.
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OpinionComment: Malcolm Walker's recipe for high street success
Ten days ago we opened Iceland’s 800th store in the UK - our greatest number ever, and the vast majority are on the high street.