All Multichannel articles – Page 163
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OpinionSuccessful mobile retail apps
Design an app, build it, launch it to market and tell your customers about it. Sounds easy, right? Well yes, if you apply the magic formula.
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OpinionOlympics: Economy boost or bit of a nuisance?
Ok, I’m going to use the ‘O’ word – a dangerous undertaking if guidelines being circulated to Oxford businesses about the enigmatically named ‘torch-relay event’ are to be believed.
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NewsDebenhams launches German language site
Department store retailer Debenhams has chosen Germany to launch its first foreign language website in another step towards expanding the brand internationally.
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AnalysisAnalysis: Why landlords are embracing multichannel
Meadowhall’s launch of a CollectPlus pick up service is another example of how landlords are embracing the world of online and multichannel retail
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NewsMeadowhall launches CollectPlus parcel service
Sheffield’s Meadowhall Shopping Centre has launched a new parcel collection service through a tie up with CollectPlus.
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NewsWeekly sales surge at John Lewis
Sales at John Lewis department stores surged 17% to £75.7m last week as bargain-hungry shoppers took advantage of the retailer’s Sale.
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NewsMaplin invests £40m to improve business
New chief executive John Cleland to drive ecommerce and boost store numbers by 50%.
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AnalysisAnalysis: Will Ocado ever convince its doubters?
The online grocer has had detractors ever since launch, but boss Tim Steiner is still confident he’s seen the future of retail.
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NewsApple Retail UK: Innovative products key to success
The secret of the company’s success lies in innovative products and good customer service.
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AnalysisSites: Asos Vs HMV
Lachlan James, Head of strategy with Collective London, shares his view of good and bad websites.
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OpinionEcommerce is not borderless
Online retailers must recognise cultural differences to thrive, says Ulric Jerome.
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AnalysisOtto Group differentiates brands as part of overhaul
Germany-based Otto Group is to restructure its core business after revenue growth slowed down from 12.5% to 1.7% in 2011.
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OpinionDelivery experience comes of age
The delivery experience is fast becoming a major differentiator for retailers.
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AnalysisConsumer insight: Gap in the over 60s retail market
The UK’s population is ageing, making the over-60s an increasingly important consumer market. Rebecca Thomson meets consumers from that generation to find out how they shop, what the industry needs to improve and which retailers are winning their custom.
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NewsPoundland tries out new payment options
Single-price retailer Poundland is considering the launch of payment options including contactless and self-service checkouts as it seeks to improve the in-store experience.
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OpinionBeating the wet weather
The strengths of department store group Debenhams’ strategy shone through in last week’s update.
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AnalysisAnalysis: How mobile point of sale can cut queues
The idea of using mobile point of sale devices to reduce queues is not a new concept, but the belief has always—logically enough—been that the line will accelerate solely based on how many shoppers can be checked out with the mobile units.
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OpinionComment: Providing a better coupon experience
The rise of couponing over the last year appears irresistible, with 230 million redemptions made in 2011 alone.
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NewsFortnum & Mason raids Selfridges for its new chief executive
Fortnum & Mason has appointed Selfridges director Ewan Venters as chief executive, replacing Beverley Aspinall who left the business in April.
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