All Multichannel articles – Page 165
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News
Amazon to launch Amazon Cloud Player app for iPhone and iPod Touch
Amazon is to launch an Amazon Cloud Player app for the iPhone and iPod Touch, which will allow US customers to stream or download content purchased on Amazon to their mobile devices.Amazon will compete directly with Apple’s iTunes for downloads of music and videos. Previously Amazon’s Cloud Player was only ...
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News
Inditex reports net profit increase
Clothing giant Inditex reported a 30% rise in net profit to E432m (£374.7m) for its first quarter, on revenues up 15.4% to E3.4bn (£2.95bn).The retailer posted its highest-ever gross margin, which rose by 140 basis points to 60.2%.During the quarter Inditex opened 91 new stores in 26 countries. The retailer ...
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OpinionCustomer service worth talking about
Customer service is increasingly the key point of difference for retailers.
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AnalysisSites: John Lewis Vs Argos
Matt Gordon, Co-founder of Limited Space, shares his view of good and bad websites.
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AnalysisGrocers’ move into digital entertainment: What do retailers need to know?
Supermarket giants Sainsbury’s and Tesco see digital entertainment as a key driver of growth in their non-food strategies
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NewsDisney Store losses widen as it invests
Disney Store losses widened in the year to October 1, 2011 as it invested in the launch of its websites in France and Germany.
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NewsLittlewoods Facebook show prompts sales spike
Littlewoods has hailed its Facebook TV programme as a success after it stimulated record sales for the featured products.
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OpinionHow Dixons boss Sebastian James intends to see off the online threat
New Dixons boss Seb James marked his 100th day in the job last week and today, presenting the retailer’s full-year results for the first time, outlined his strategic priorities.
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InterviewQ&A: Shop Direct's new boss Alex Baldock
Shop Direct’s new boss Alex Baldock speaks to Retail Week about his new role.
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NewsDixons sets out new strategic priorities as profits rise
Electricals group Dixons is moving into a new strategic phase and has posted full-year profits at the top end of expectations.
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NewsMajestic Wine hires new commercial boss
Majestic Wine has appointed a new commercial director as it continues to defy market conditions to record sales increases.
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AnalysisHighs and lows of click-and-collect
As retailers step up their multichannel offers, click-and-collect forms a core part of the shopping experience. Anna Richardson Taylor examines some of the more – and less – impressive services.
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NewsKiddicare to roll out localised websites
Morrisons-owned maternity etailer Kiddicare is localising prices on its international websites to make its offer more targeted and competitive.
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AnalysisRetail Week Power List 2012
Retail Week’s annual ranking of retail’s leaders, sponsored by our corporate partners Green Park, Hermes, Manhattan Associates and Tata Consultancy Services.
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OpinionComment: Sainsbury’s King gets top spot in Retail Week Power List
After several years of continuity at the top of Retail Week’s Power List, 2012 is the second year in a row we’ve had a change in the number one slot.
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News
Ahold’s chief executive anticipates profit boost
Ahold’s chief executive Dick Boer has said that he anticipates linking the retailer’s bricks-and-mortar operations to bol.com in future, as a means of boosting profit at the recently acquired online retailer.Boer told newspaper Het Financieele Dagblad that he sees possibilities to work together in categories such as cooking and home ...
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NewsOnline sales surge during Jubilee
Online sales soared 13% year-on-year last month helped by the Queen’s Diamond Jubilee.
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OpinionBoost for Argos as it stems decline
So used has the City become to dismal trading at Home Retail’s flagship Argos business that any sign of respite prompts jubilation.
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OpinionComment: Preparing for website traffic peaks
Week in, week out we read stories about websites failing in the face of overwhelming success.