All Multichannel articles – Page 165
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NewsClas Ohlson opens UK transactional website
Swedish homewares retailer Clas Ohlson has launched a transactional website in the UK.
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NewsJohn Lewis to offer click and collect through other retailers
Department store chain John Lewis may extend its click and collect offering to enable customers to collect orders from other retailers.
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NewsMultichannel retailers only need 60 to 70 stores, says John Lewis boss
Retailers with an online presence will require only 60 to 70 shops in order to gain national coverage by 2020, John Lewis boss Andy Street said today.
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OpinionApps are the way forward for retail
It can be daunting for small businesses to enter the mobile market.
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News
Amazon to launch Amazon Cloud Player app for iPhone and iPod Touch
Amazon is to launch an Amazon Cloud Player app for the iPhone and iPod Touch, which will allow US customers to stream or download content purchased on Amazon to their mobile devices.Amazon will compete directly with Apple’s iTunes for downloads of music and videos. Previously Amazon’s Cloud Player was only ...
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News
Inditex reports net profit increase
Clothing giant Inditex reported a 30% rise in net profit to E432m (£374.7m) for its first quarter, on revenues up 15.4% to E3.4bn (£2.95bn).The retailer posted its highest-ever gross margin, which rose by 140 basis points to 60.2%.During the quarter Inditex opened 91 new stores in 26 countries. The retailer ...
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OpinionCustomer service worth talking about
Customer service is increasingly the key point of difference for retailers.
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AnalysisSites: John Lewis Vs Argos
Matt Gordon, Co-founder of Limited Space, shares his view of good and bad websites.
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AnalysisGrocers’ move into digital entertainment: What do retailers need to know?
Supermarket giants Sainsbury’s and Tesco see digital entertainment as a key driver of growth in their non-food strategies
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NewsDisney Store losses widen as it invests
Disney Store losses widened in the year to October 1, 2011 as it invested in the launch of its websites in France and Germany.
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NewsLittlewoods Facebook show prompts sales spike
Littlewoods has hailed its Facebook TV programme as a success after it stimulated record sales for the featured products.
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OpinionHow Dixons boss Sebastian James intends to see off the online threat
New Dixons boss Seb James marked his 100th day in the job last week and today, presenting the retailer’s full-year results for the first time, outlined his strategic priorities.
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InterviewQ&A: Shop Direct's new boss Alex Baldock
Shop Direct’s new boss Alex Baldock speaks to Retail Week about his new role.
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NewsDixons sets out new strategic priorities as profits rise
Electricals group Dixons is moving into a new strategic phase and has posted full-year profits at the top end of expectations.
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NewsMajestic Wine hires new commercial boss
Majestic Wine has appointed a new commercial director as it continues to defy market conditions to record sales increases.
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AnalysisHighs and lows of click-and-collect
As retailers step up their multichannel offers, click-and-collect forms a core part of the shopping experience. Anna Richardson Taylor examines some of the more – and less – impressive services.
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NewsKiddicare to roll out localised websites
Morrisons-owned maternity etailer Kiddicare is localising prices on its international websites to make its offer more targeted and competitive.
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AnalysisRetail Week Power List 2012
Retail Week’s annual ranking of retail’s leaders, sponsored by our corporate partners Green Park, Hermes, Manhattan Associates and Tata Consultancy Services.
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OpinionComment: Sainsbury’s King gets top spot in Retail Week Power List
After several years of continuity at the top of Retail Week’s Power List, 2012 is the second year in a row we’ve had a change in the number one slot.

















