All Multichannel articles – Page 185
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NewsM&S online customer feedback soars
Customer feedback submitted on Marks & Spencer’s website has surged after it incorporated new technology into its systems.
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NewsMorrisons hires White Stuff's Lancaster for key multichannel role
Morrisons has poached White Stuff multichannel boss Alison Lancaster to head up the marketing operation at its non-food online business.
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AnalysisBuild-a-Bear Workshop: The bear necessities
Launched 14 years ago, Build-a-Bear Workshop still enjoys healthy success. By Charlotte Hardie.
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AnalysisThe secrets of a successful store
In this exclusive extract from former Ikea chief executive Anders Dahlvig’s book, he assesses what makes a great shop.
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News‘Mobile is the future’, says Shop Direct boss
Home shopping giant Shop Direct – which owns the Littlewoods and Very brands – expects half of all sales to come via mobile phones in the next four years following a mobile sales surge over Christmas.
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NewsSuperGroup sets trend to cut prices but not quality
Other retailers poised to follow SuperGroup’s ‘sensible’ lead with lower prices.
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NewsEcommerce drives Ryman profits surge
Stationery specialist Ryman will continue to expand this year despite the tough economic conditions after delivering a strong full-year performance.
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OpinionCheaper with a tweet
For small retailers with a limited marketing budget raising brand awareness can be hard.
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NewsOcado enjoys late Christmas sales surge
Online grocer Ocado enjoyed a late surge in sales in the last week before Christmas, up 23.8% on the previous year.
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NewsArgos like-for-likes plummet 8.8%
Argos like-for-like sales plummeted 8.8% for the 18 weeks to December 31.
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Otto Group set to achieve strong revenues in Russia
German online and mail order retailer Otto Group expects to achieve revenues of about e500m (£412.5m) for the financial year to February 29, 2012, in Russia. Otto Group operates several mail order banners such as Bonprix, Quelle, Witt and Otto in the country. In the medium term, it expects to ...
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OpinionCount on your customers’ views
It’s crucial to discover and analyse shoppers’ needs and desires, says Angela Spindler.
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Opinion2012: Challenging times ahead
One of the challenges of writing an article is that you are given a theme and asked to write 350 words on that subject.
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News
Lowe’s acquires online retailer ATG Stores
Home improvement retailer Lowe’s has acquired ATG Stores, an online retailer of home enhancement and lifestyle products based in Washington. Lowe’s said the deal allowed it to capitalise on complementary strengths and employees’ expertise by sharing best practices for online marketing and merchandising.“The addition of ATG Stores is a strategic ...
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Ahold’s Dutch Albert Heijn operation plans online marketplace
Grocery retailer Ahold’s Dutch Albert Heijn operation intends to create an online marketplace.The retailer plans to add non-food items such as books, clothes and home entertainment products to its albert.nl online grocery assortment in order to follow its ‘six-pillar’ strategy presented last autumn.Ahold spokesman Jochem van de Laarschot said an ...
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NewsIrisa online and marketing boss Delafeld exits
Irisa director Giles Delafeld has left the group to head up online voucher specialist VoucherCodes.com.
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OpinionM&A climate poised for improvement
Private equity needs to go shopping in 2012, and global M&A activity will continue despite market volatility.
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Harvey Norman launches Irish website offshore
Household and electronics goods retailer Harvey Norman has launched an Irish website offshore through which Australian consumers avoid paying the goods and service tax.Harvey Norman chairman Gerry Harvey has expressed his concerns about the rise of international online shopping and its effect on the Australian retail market. He conceded the ...
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AnalysisSears reveals up to 120 store closures in the US
Last week, US department store and general merchandise group Sears Holdings disclosed plans to close 100 to 120 Kmart and full-line Sears stores.
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AnalysisRetail resolutions for 2012
Retailers reveal the business resolutions that they will be sticking to during the good and bad of 2012. By Gemma Goldfingle and Alex Lawson.