All Multichannel articles – Page 187
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NewsOnline shopping spree leads to delivery chaos
A seasonal online shopping spree resulted in delivery logjam after leading courier company Yodel failed to cope with demand, but the carrier has insisted it has addressed the issue.
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NewsJohn Lewis sales rise 21% as shoppers come out to spend
Hopes are rising that a long-awaited Christmas spending spree has at last got under way after sales rose strongly at John Lewis department stores.
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NewsSelfridges launches last-minute Christmas shopping services
Department store group Selfridges has brought forward the launch of a mobile-optimised website to help last-minute Christmas gift buyers make their purchases and is introducing an in-store SOS shopping service.
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AnalysisGrocers: The final countdown
The fight for food spend at Christmas is a retail battle like no other. Alex Lawson looks at how the big grocers are positioned for the last week of festive trading.
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OpinionStrong management key to funding
With the Christmas season now well and truly upon us, we have entered the most crucial period of the year for retailers.
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NewsWaitrose weekly sales rise on demand for festive season drinks
Food retailer Waitrose has reported a 6.3% weekly sales rise, assisted by shoppers stocking up with drinks ahead of the Christmas holiday.
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News
Dollar Tree introduces transactional mobile-optimised website
Discounter Dollar Tree has introduced a transactional mobile-optimised website powered by Usablenet.The new site allows users to search for a specific item by keyword, product number or category and features a store locator.It also leverages social networking sites like Facebook and Twitter, enabling Dollar Tree to build its brand awareness ...
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AnalysisReview of the Year 2011: 02. February
Mary Portas’ undercover Secret Shopper customer service programme resulted in an official complaint.
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AnalysisReview of the Year 2011: 05. May
The polarisation of the retail market was a key theme in May.
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AnalysisReview of the Year 2011: 09. September
Amazon hit the headlines when Retail Week revealed that it too was to have a physical presence in the UK with the launch of order collection lockers.
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AnalysisReview of the Year 2011: 12. December
Mary Portas finally revealed her 28 recommendations to revive the high street.
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Analysis2011: The year in retail
It’s been a roller-coaster year for retail, with many having to pull out all the stops to battle tough trading. Rebecca Thomson and Charlotte Hardie look back over the highs and lows.
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NewsAurora bolsters brand management teams
Aurora Fashions has made four high-profile appointments across its Warehouse, Coast and Oasis fashion brands, bolstering design, marketing and ecommerce functions.
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NewsNew year brings no joy for store stocks
At the end of the year general retailers had sadly underperformed the All-share index, while food groups were also down but not by as much as the market.
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AnalysisGap has its sights set on Europe for future growth
US clothing retailer Gap is confident it can weather the fallout from Europe’s sovereign debt crisis.
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NewsEtailer Pro Bike Kit wins backing
Private equity firm Encore Capital has taken a majority stake in online bike accessories retailer Pro Bike Kit and brought in former M and M Direct chief executive Steve Robinson as chairman.
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AnalysisTown centre retail to lose share, Portas study shows
The proportion of retail sales through town centres is expected to decline significantly in the next three years, as Mary Portas attempts to reverse a “crisis” situation.
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NewsCarpetright IT and e-commerce director Ian Woosey made redundant
Carpetright group IT and e-commerce director Ian Woosey has been made redundant following a review of the business.
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News
Tengelmann buys 10% stake in Neonga
Retail group Tengelmann has bought a 10% stake in Berlin-based online game provider Neonga via Tengelmann Ventures. The deal is part of the retailer’s strategy to build a portfolio of financial investments in technology start-ups.Tengelmann Ventures told Planet Retail that investment would be focused on mobile, software and gaming companies ...
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AnalysisAmazon’s Price Check app: What do retailers need to know?
Amazon’s app has provoked controversy in the US, where retailers fear becoming showrooms for the etailer.