All Social media articles – Page 31
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OpinionRetail surgery: Does a strong online presence encourage customer loyalty?
To what extent is customer loyalty dependent on a strong multichannel strategy?
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NewsTesco calms Twitter fury over 'unpaid' job
Tesco has moved to calm the storm on Twitter after it appeared to advertise a job with no pay.
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Opinion
Net-a-Porter uses augmented reality to launch Karl Lagerfeld collection
Luxury online fashion retailer Net-a-Porter has hosted a series of live augmented reality events at five locations worldwide, to celebrate the launch of its Karl Lagerfeld collection.
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Opinion
House of Fraser targets students on Facebook
Department store group House of Fraser has teamed up with NUS to offer a 10% student discount to Facebook users who ‘like’ the retailer.
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AnalysisNRF: Why technology matters to retail
2012 will be a key year for retailers, with spending constrained and structural changes hitting hard. Retailers at this year’s NRF conference showed they’re tackling the hurdles head on, finds Rebecca Thomson.
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AnalysisRight technology, right time
Technology is no longer a back-office service – it’s driving sales and changing how people shop. Rebecca Thomson discovers what’s next for retailers at the NRF conference in New York.
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OpinionBT backs Retail Week Technology Awards
I’m proud to announce that, for the third year running, BT is the headline sponsor of the prestigious Retail Week Technology Awards.
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NewsM&S online customer feedback soars
Customer feedback submitted on Marks & Spencer’s website has surged after it incorporated new technology into its systems.
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OpinionBoden launches iPad app
Home shopping retailer Boden has this month launched an iPad app to bring together the company’s traditional catalogue and website.
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NewsSuperdrug delivers "solid" festive trading as boss Seigal steps down
Like-for-likes at health and beauty retailer Superdrug rose 2.5% over Christmas as customers sought to benefit from its new loyalty card.
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AnalysisBuild-a-Bear Workshop: The bear necessities
Launched 14 years ago, Build-a-Bear Workshop still enjoys healthy success. By Charlotte Hardie.
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AnalysisThe secrets of a successful store
In this exclusive extract from former Ikea chief executive Anders Dahlvig’s book, he assesses what makes a great shop.
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OpinionRetail surgery: How can I stop employees misusing social media?
What steps should retailers take to tackle the misuse of social media by their employees?
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OpinionCheaper with a tweet
For small retailers with a limited marketing budget raising brand awareness can be hard.
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NewsAsos to open data to external web developers
Online fashion giant Asos is opening up its product and basket services data to external web developers in a bid to extend its wider online presence by allowing others to build Asos-related services.
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AnalysisGrocers: The final countdown
The fight for food spend at Christmas is a retail battle like no other. Alex Lawson looks at how the big grocers are positioned for the last week of festive trading.
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News
Dollar Tree introduces transactional mobile-optimised website
Discounter Dollar Tree has introduced a transactional mobile-optimised website powered by Usablenet.The new site allows users to search for a specific item by keyword, product number or category and features a store locator.It also leverages social networking sites like Facebook and Twitter, enabling Dollar Tree to build its brand awareness ...
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AnalysisHarvey Nichols Walk of Shame
It was starting to look like Christmas advertising would be dominated by schmaltz this year, what with the M&S X Factor campaign and John Lewis’s heart-warming offering.
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NewsHamleys changes gender-oriented store layout
Hamleys has changed its ‘girls’ and ‘boys’ store layout but says it is coincidental to a campaign on Twitter accusing it of operating “gender apartheid”.
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NewsRetail Week Conference goes interactive as sponsor The Cloud offers free internet for all
Retail Week Conference is to become a digital forum next year as headline sponsor, wifi provider The Cloud, supplies free internet for all at the event.