All Technology articles – Page 348
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News
Phones 4U to outsource IT and streamline back office
Phones 4U has confirmed that it will transfer 90 per cent of its IT department to an outsourcing firm.
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News
Nectar launches music download store
Nectar has today launched a music download service allowing cardholders to redeem loyalty points for digital music.
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Analysis
A Woman's Touch
Female-led categories are netting the highest growth rates online, so should web sites be adapted to suit how women shop? Joanna Perry finds out.
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News
Topshop implements call-forward system at flagship to beat queues
Topshop’s Oxford Circus flagship store has gone live with a call-forward system to minimise queues for customers.
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News
Scotts to speed up its order processing
Catalogue specialist Scotts & Co is to implement an order-processing system from Kewill to support its direct dispatch business model.
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News
Vodafone to up service with raft of technology initiatives
Vodafone is working on several IT projects to help its retail teams improve customer service.
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Opinion
Enemy at the gate?
The results of the National Gateway Security Survey released this morning show that securing networks against external attacks is still the top priority for most companies, despite evidence clearly highlighting the continuing risk of internal attacks.
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Analysis
Family affair
With his technology nous, Scott Weavers-Wright makes the ongoing development of niche multichannel retailer Kiddicare look like child’s play. Joanna Perry visits his new superstore.
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News
Kiddicare to go live with social networking tool
Multichannel retailer Kiddicare plans to launch social networking facilities within the next six months as part of a radical plan to let consumers decide how they navigate its site.
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News
Wickes gives thumbs up to web review tool
Wickes says it is happy with the volume of feedback from a ratings and reviews service it added to its web site four months ago.
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News
Ryman tightens stocktaking
Ryman has improved the accuracy of its stocktaking process after implementing an auditing system.
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News
Argos gathers data to customise e-mails
Argos is collecting information on its e-mail newsletter readers as part of a plan to customise the offers and information it sends out.
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NewsPolice recover stolen Chip & PIN terminals
Police last night charged two people with conspiracy to defraud after raiding a counterfeit payment card factory in Birmingham.
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OpinionReal retail leaders
In some rare good news for UK retailers it has been revealed that they come out on top of other industries when it comes to customer experience.
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Analysis
Suppliers partner to deliver e-fulfilment for Pets at Home
Manhattan Associates and Unipart Logistics have completed a project to get Pets at Home up and running with fulfilment for its new e-commerce operation.
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Analysis
European Retail Solutions Awards
A new location, new categories and new judges all helped make this year’s awards bigger and better than ever. Staged in the historical surroundings of Old Billingsgate in London, retailers and technology suppliers came together to reward innovative projects that are making their mark on the industry
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Analysis
Responsible retailing
BT used Retail Solutions to showcase the many ways that retailers can use IT to make their operation more sustainable
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Analysis
Plugging the resources gap
As the credit crunch means more discerning customers and restrictions on supply, retailers need to consider outsourced IT expertise and manpower, says Siôn Roberts
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Analysis
Sainsbury’s bolsters its videoconferencing
Sainsbury’s logistics division is using a managed videoconferencing service in 10 UK locations to improve collaboration, cut travel costs and support corporate social responsibility.
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Analysis
Bright ideas dazzle at the show
Technology can help you keep ahead in difficult times, bringing rapid returns and better efficiency, as well as helping save the planet. So, as show delegates found out, innovation is more important than ever