All Technology articles – Page 353
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News
Borders invests in store communications IT
Borders is to implement a store communication system as part of the software refresh it is undertaking this year.
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News
Otto cuts late payments with automated calling
Mail order retail group Otto UK has increased payments received on time by 17 per cent by calling customers with an automated reminder.
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Opinion
Third-generation phone, first-generation service
If the chatter on the web is anything to go by, many customers have been disappointed by the process put in place by O2 for pre-registered customers to get their hands on the new 3G iPhone.
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Analysis
Read Retail Week online
Click here to try our interactive version of the latest issue of Retail Week.
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News
Carpetright to up staff communication
Carpetright will roll out a store communications system to its 550 shops and concessions in the UK and Ireland.
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News
Halfords adds shopper Q&A function online
Halfords is letting customers ask product questions and answer each other’s on its web site.
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News
Tesco to deploy staff scheduling to stores
Tesco is to roll out a workforce scheduling system to its stores.
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Analysis
Up close and personal
Asos wants to tailor its communications to different customers. Marketing boss Hash Ladha tells Joanna Perry how a customer relationship management system will help it meet its aims
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Opinion
Big Brother goes green
Technology comes in for some stick for allowing people to snoop on others. Whether its e-mail, web monitoring or even CCTV, technology’s use often comes with negative connotations.
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Analysis
Roll with it
Paper, energy, landfill and even water savings are being made at Sainsbury’s as it rolls out double-sided till receipt printers, finds Joanna Perry
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News
Fashion Academy to use Oracle package
The retailer-backed Fashion Retail Academy is implementing a buying and merchandising system from Oracle Retail in time for its new academic year.
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News
JJB speeds up report time with new servers
JJB Sports has reduced the time to produce reports by up to half following an IT infrastructure implementation.
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News
Richer Sounds extends video demos from web to stores
Richer Sounds is to extend its use of video demonstrations from its web site to its stores.
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News
Fashion Academy to use Oracle package
The retailer-backed Fashion Retail Academy is implementing a buying and merchandising system from Oracle Retail in time for its new academic year.
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News
Sainsbury's counts the cost of web crash
Sainsbury’s was back up and running this week, but the supermarket has remained tight-lipped over the “technical glitch” that forced it to suspend its grocery shopping site.
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Analysis
The message is clear
Consumers are not yet using their mobile phones to do all their shopping, as some forecast, but retailers are still finding them a powerful tool. Joanna Perry investigates
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Opinion
Retail Solutions: Day One
Much of the retail news right now is doom and gloom. But not at the first day of Retail Solutions yesterday, where there was a little love in the air.
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Analysis
Fast retailing
Aggressive international expansion was causing headaches for Comptoir des Cotonniers IT director Marc Bernhard. The solution? An EPoS system that could integrate easily and be delivered and managed remotely. Joanna Perry reports
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News
Beaverbrooks moves to wireless network
Beaverbrooks has installed a wireless network and 3G back-up system across its 62 stores.
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News
Sainsbury’s site crashes
Sainsbury’s has had to suspend its online grocery business because of a technical fault.