All Technology articles – Page 352
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Analysis
Inside IBM's software lab: Blue-sky thinking
IBM’s software lab is a hive of technological development but is it able to solve retailers’ problems, asks Joanna Perry
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News
Laura Ashley tweaks web page to increase sales
Laura Ashley has increased conversion rates by 11 per cent after making changes to its shopping-bag page.
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News
Shoppers warm to e-tail card security systems
About half of consumers who shop online have signed up their payment cards for the online security systems Verified by Visa and Mastercard SecureCode, according to Apacs.
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News
Harrods unveils multimedia Science Museum toy arena
Harrods has launched a branded area for Science Museum toys featuring a mix of multimedia screens and live demonstrations.
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News
Financial turmoil set to add to retailers’ woes
Intense turmoil in the financial markets precipitated by Lehman Brothers’ collapse will pile pressure on retailers’ finances, bankers have warned.
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Analysis
Product information: Knowledge is power
In a culture where customers are empowered to find product information for themselves, retailers are in danger of losing authority in their field. Liz Morrell finds out why it’s crucial they take control.
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Analysis
Contactless payment: Touchy subject
A year after its launch, few retailers have so far committed to contactless payment. Joanna Perry finds out how consumers and retailers alike are responding to the trials.
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News
Tesco silences rumours over supplier switch
Tesco has confirmed its commitment to data warehouse supplier Teradata following the news that it has completed a project with an alternative supplier.
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News
Blacks installs kiosks to offer travel advice
Outdoor specialist Blacks is testing an in-store kiosk that gives customers travel and healthcare advice, as well as product recommendations for foreign travel.
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News
M&S pilots reviews and video on its site
Marks & Spencer is experimenting with product videos and ratings and reviews on its e-commerce site.
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Opinion
Dancing to a digital tune
Since Apple turned the music retail business on its head with the launch of the iPod and iTunes online music store, it has rather set the pace of change in the industry.
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News
Best Buy snaps up Napster for US$121m
US electricals giant Best Buy is to acquire online music business Napster for US$121 million ( 67.3 million).
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Analysis
RFID: What are UK retailers missing?
Retailers in continental Europe and the US are striding ahead with RFID. What are their UK counterparts missing?
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News
Mosaic kicks off drive for uniform planning systems
Mosaic Fashions is rolling out JDA’s merchandise planning system to its Principles, Shoe Studio and Warehouse divisions.
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News
Tesco speeds up basket and loss analysis
Tesco has replaced a system at its data centre in order to improve both the basket analysis and stock wastage analysis it runs.
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News
John Lewis pushes on with IP CCTV roll-out
John Lewis has gone live with a networked CCTV system at its Leicester Highcross store, which opened last week.
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News
M&S mole speaks out
The man at the centre of the Marks & Spencer whistleblower case has claimed that the retailer carries out intense surveillance of staff, causing a “culture of fear”.
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Opinion
Act tough now and win later
As famed former Marks & Spencer boss Sir Richard Greenbury points out on page 23, retailers have had a good run. Such a good one, in fact, that many of today’s senior retailers won’t have worked through a recession. Not many of us here at Retail Week have either.
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News
Christmas in the balance
Sector braced for toughest season since the 1980s, with December like-for-like drop expected.

















