All Customer articles – Page 105
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VideoWatch: M&S encourages families to ‘go jumpers’ this Christmas
Marks & Spencer has unveiled its Christmas advert with a focus on knitwear as it gets set to sell 5 million jumpers this festive season.
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VideoWatch: Amazon 'delivers smiles' with Christmas campaign
Amazon revealed its Christmas advert this week, featuring its recognisable boxes singing to people on their journeys home for Christmas.
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DataData: Waitrose customers craved ‘simpler existence’ and seaweed in 2019
Waitrose & Partners’ latest Food and Drink Report highlights that in 2019 customers wanted to move towards a “simpler existence” as the world became more complicated, but also dabbled with exotic food and drinks.
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VideoWatch: Asda advert focuses on ‘Christmas magic’
Asda has unveiled its ‘Let’s Make Christmas Extra Special’ TV advert centred around people who go the extra mile to “spread joy throughout the festive season”.
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VideoWatch: TK Maxx Christmas ad invites customers to gift differently
TK Maxx’s festive advert offering this year is aimed at encouraging customers to turn off their gifting autopilots and think more adventurously.
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GalleryStore gallery: DnaNudge unveils London flagship with in-store genetic testing
DNA testing start-up DnaNudge has opened its first store in London’s Covent Garden, offering shoppers genetic testing to better understand their dietary needs.
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VideoWatch: Iceland unveils Frozen-inspired Christmas advert
Iceland has collaborated with Disney on its latest Christmas ad offering, channelling the success of the studio’s Frozen franchise.
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VideoWatch: Selfridges enters festive ad fray with ‘modern’ Christmas short
Selfridges has unveiled its Christmas advert, with what it called an “alternative take on the genre” focused on the future and the “enduring message of love through the togetherness of family and friends”.
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DataOne in five shoppers to spend less at Christmas
One-fifth of customers are likely to spend less money with retailers at Christmas this year due to uncertainty around the December general election and Brexit, exclusive Retail Week research has found.
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Retail VoiceWhy creating communities around shopping centres is good business
Shopping centres wishing to become retail destinations need to capitalise on surrounding land, says intu
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NewsLidl makes 'significant steps' on plastic and food waste reduction
Lidl has said it has reduced its plastic footprint and food wastage per store significantly over the last two years.
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VideoWatch: Argos puts catalogue at heart of Christmas ad
Argos has centred its Christmas advertising campaign around its catalogue for the first time in a decade.
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NewsConsumer confidence falls as Brexit uncertainty takes toll
Consumer confidence declined in October as political and Brexit uncertainty bit.
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Retail VoiceDigital pureplay retailers lead in global commerce
The very best in international retail are digital natives who are using innovative technology and speedy fulfilment to win new customers globally
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NewsM&S launches menswear marketing campaign to ‘shout about changes’
Marks & Spencer has unveiled a new menswear marketing campaign to emphasise how its offer has changed and prompt a reappraisal by shoppers.
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NewsSosandar sales soar following ‘aggressive marketing strategy’
Sosandar has posted a jump in sales following investment in its marketing strategy and broadening product ranges.
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OpinionMichael Jary: Driverless cars will change everything about retail hot spots
In his autobiography, Sam Walton described why he preferred a small propeller plane to a jet. The Walmart founder could fly closer to the ground and see how America’s towns and cities were growing.
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Retail VoiceProviding a multi-sensory experience for your multichannel consumer
How retailers can use events and appointments to optimise the in-store experience
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GalleryIn pictures: Smartech ‘Store of The Future’ saving retail from boredom
Smartech unveiled its flagship ‘Store of the Future’ inside Selfridges on Oxford Street last night, showcasing “ground-breaking makers, creators and start-ups” from the tech sector.
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OpinionOpinion: New retail growth requires an old-school ethos
One hundred years ago – prior to the industrialisation of retail – every retailer was by definition what I call a ‘customer-keeper’.