All Customer articles – Page 109
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AnalysisGlobal consumer 2019: the trends to bank on
Next year food sales will increase across the globe, ethical considerations will rise and shoppers will remain fixated on price, finds a major study of 10,000 consumers.
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Retail VoiceWhy web performance is key to your retail offer
Billions in revenue is being lost by businesses that don’t prioritise web performance. SHIFT Commerce did the necessary research to find out more.
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Retail VoiceDeal or no deal: How to drive big-ticket purchases post-Brexit
With official forecasts saying the UK economy will be worse off post-Brexit, how can retailers plan for changes in consumer purchasing behaviour?
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VideoThe Retail Week: Consumer trends to look out for in 2019
This week we take a look at how the consumer will feel and shop in 2019 and the trends that will drive their behaviour.
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![Everyday Plastic installation shot from Dreamland, Margate [Credit line] Photo- © Ollie Harrop 2018. Image courtesy of Everyday Plastic](https://d53bpfpeyyyn7.cloudfront.net/Pictures/100x67/1/6/2/3070162_everydayplasticinstallationshotfromdreamlandmargatecreditlinephotoollieharrop2018.imagecourtesyofeverydayplastic_171185.jpg)
AnalysisConsumer 2019: How to serve the ethical shopper
The consumer might be increasingly conscious of how products are made and sold, but what are retailers doing to serve this new ethical shopper?
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AnalysisResearch: how 10,000 global consumers will shop in 2019
Consumer sentiment will be depressed across six of the world’s largest consumer markets next year, this major global consumer research report finds.
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Retail VoiceFive must-haves to get your online store ready for Christmas
Five essential tips to help retailers keep their online store ahead of the competition this Christmas.
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AnalysisConsumer 2019: The future of the social shopper
With experts predicting 2019 will see a major shift in how consumers engage with retail brands socially, we reveal the key trends every retailer needs to know to captivate audiences.
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Retail VoiceUnderstanding the forces that shape consumer behaviour
Behavioural economics has all the answers when it comes to making a significant difference to the success of campaigns, new product launches and customer loyalty.
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AnalysisConsumer 2019: Is there any respite for retail next year?
With 2019 just around the corner, how are shoppers feeling about the year ahead and how can retailers win their loyalty?
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Retail VoiceThree ways to meet the expectations of connected consumers
Find out how retailers can ensure the in-store experience is both engaging and memorable for shoppers
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AnalysisConsumer 2019: Six trends that retailers need to know
We pick out the big consumers trends that retailers should watch out for in 2019.
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Retail VoiceDigital wallets: the global payments opportunity
Truly borderless shopping means breaking down payment barriers as well as cracking international markets.
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Retail VoiceDelivering beyond Black Friday is the tricky part
Black Friday, UK retail’s busiest day, is a prime opportunity for consumers to grab a bargain and a great way for retailers to make big money in the run up to Christmas.
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VideoWatch: Co-op becomes last grocer to launch Christmas ad
The Co-op has become the last major grocer to launch its Christmas ad as part of a £19m festive giveaway to thousands of communities across the UK.
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NewsConsumer confidence fall threatens festive cheer
Consumer confidence fell three points to -13 in November as Brexit threatens to turn the season of goodwill into the “season of uncertainty”.
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OpinionIceland ad shows being on point beats being on screen
There was a time when having Christmas advert banished from TV would have been a sucker punch to festive sales.
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Retail VoiceWhy unplanned employee absence shouldn't be a curse
Last-minute no-shows may be out of retailers' control, but smart technology can resolve staffing and people management issues.
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AnalysisAnalysis: Has Black Friday passed its peak?
Shoppers were apparently reluctant to splash their cash on Black Friday this year, which also brought a polarised performance from bricks-and-mortar stores and online.