All Customer articles – Page 107
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NewsConsumer confidence in UK economy slumps to seven-year low
Consumer confidence slumped in January as concerns about personal finances and the UK’s economic outlook heightened.
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NewsIntu Watford ploughs £1m into grab-and-go food offer
Intu Watford is ploughing £1m into a new grab-and-go food proposition as it ramps up its catering credentials.
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OpinionOpinion: We must become a nation of 'customer-keepers'
There’s no doubt that retailers across the UK are navigating very stormy waters. The ability to shop anytime, anywhere, anyhow has changed consumer behaviour more profoundly and rapidly than ever before.
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Retail VoiceTop five consumer trends set to shape retail in 2019
As the retail industry continues to evolve rapidly, led by advancements in digital channels and consumer preferences, Kelkoo explores this year’s essential trends.
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NewsAmazon pilots 'Scout' autonomous delivery service
Amazon has unveiled its newest autonomous delivery service, Scout.
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NewsAnalysis: The hot growth categories of 2019
Athleisure and vegan foods were previously untapped sources of sales growth in recent years. What are the emerging trends which will drive consumer spend in 2019?
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NewsAldi extends Team GB Olympic partnership beyond Paris 2024
Aldi has extended its partnership with the British Olympic team by pledging to sponsor it beyond the 2024 games in Paris.
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Retail VoiceHow to win with loyalty: four retailers leading the way
Eight seconds. That’s all the time that retailers have to capture the attention of customers, according to research carried out by Microsoft.
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Retail VoiceAre you mobile ready? Your customers certainly are
Worldpay research shows mobile has become an established channel for consumers – but are retailers making the most of m-commerce?
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VideoWatch: the macro factors driving spend in 2019
Widespread concern over the political and economic outlook and household finances will weigh heavily on global consumer spending decisions this year, an exclusive survey of 10,000 consumers reveals.
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Retail VoiceChristmas 2018 footfall update – what do retailers need to know?
The Christmas 2018 trading period will be remembered not for the weather, but for the challenges faced by retailers, says Springboard's Diane Wehrle.
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VideoWatch: What the Christmas footfall slump tells us about 2019
Discounting made no discernible impact on trading and footfall over Christmas, says Springboard marketing and insights director Diane Wehrle.
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NewsMahabis' new owners ditch Facebook, focus on high street
Following YYX Capital’s acquisition of Mahabis, the co-founder of the investment group, James Cox, has unveiled his plans to grow the start-up into a ”£100m business”.
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VideoWatch: Game-changing retail technology from NRF
Every retail tech company worth its salt descended on NRF, each showcasing the latest innovations. Here is Retail Week’s round-up of the technology that might make an impact.
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OpinionOpinion: Ethical consumerism has gone from fad to mainstream
Another Veganuary is upon us, where those who know the difference between a vegan and a Venusian try to add more of the green side to their diet for at least a month.
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VideoWatch: Tesco enlists Mr Blobby to mark centenary year
Tesco is marking 100 years in business by enlisting Mr Blobby to push their new slogan: ‘Prices that will take you back’.
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NewsArcadia drafts in Andy Harding as digital director
Arcadia has hired former House of Fraser and Mothercare executive Andy Harding as its interim digital director, Retail Week can reveal.
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DataInfographic: Two thirds of shoppers set to replace cards with mobile payments
Some 63% of shoppers believe their phones will replace physical credit or debit cards as their main method of payment in five years’ time.
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Retail VoiceHow data can make or break deliveries at Christmas
The festive trading quarter this year has seen most retailers grabbing the online opportunity by the baubles.