All Customer articles – Page 13
-
NewsCo-op launches promotion to thank customers for support after cyber attack
The Co-op has today launched a promotion for members to “express gratitude” to those “who have shown their support to the business” while it dealt with the disruption of a cyber attack.
-
NewsBoots extends rapid delivery service to midnight across selected stores
Boots is expanding its on-demand delivery service of health and beauty products until midnight across 10 of its busiest stores.
-
NewsAsda unveils £10m refresh for in-store cafe portfolio
Asda has announced a £10m refresh of over 180 of its in-store cafes across the UK.
-
InterviewQ&A: Nectar360 boss on creating new opportunities in retail media
Sainsbury’s and Nectar360 have today announced their new platform Pollen, which they say will “supercharge” their retail media business and drive forward their strategy
-
NewsOnline spending slows for first time since October 2023
In a worrying sign for retailers, softness in consumer demand appears to be starting to affect online purchases. purchases
-
InterviewQ&A: Pinterest UK retail director on Primark partnership and peak trading
Pinterest is on a mission to become a unique and popular shopping destination for its users across the globe. Its UK director of retail Caroline Orange-Northey talks to Retail Week about partnerships, AI enhancing the user experience, and why it’s preparing for peak now.
-
NewsCurrys enhances cash-for-trash scheme with bigger reward
Currys is boosting its cash-for-trash scheme so customers can receive a better reward when recycling unwanted tech.
-
NewsPayment system failures could cost UK retailers £1.6bn in annual sales
Payment outages and system failures have been estimated to cost UK retail and hospitality companies around £1.6bn in sales annually.
-
NewsFortnum & Mason launches first-ever membership programme
Premium department store Fortnum & Mason has launched the first membership programme in its entire history.
-
Innovation of the WeekDeliveroo launches high-speed drone deliveries
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
-
DataData: Exclusive research reveals biggest consumer trends across Europe
New consumer research reveals how shoppers across Europe’s biggest markets want to buy, and what retailers must do to deliver.
-
NewsCo-op systems making progress towards ‘complete recovery’ following cyber attack
Co-op is making “significant progress towards a full and complete recovery” following a cyber attack that hit the retailer last month.
-
AnalysisSix major predictions for the next decade of retail
With the rapid development of Generative AI and AI more generally, everyone in the sector wants to know what it will mean for retail
-
NewsRetail footfall in May flat as consumers stay cautious
UK retail saw a small drop in footfall in May as the flat figures reflect a month shaped by cautious customers, half-term holidays and a change in consumer habits.
-
NewsPets at Home makes move towards member-only prices
Pets at Home has rebranded its promotions to “Pets Club Pricing” and has plans to move to a member-only pricing scheme, Retail Week can reveal.
-
NewsTopshop confirms permanent brick-and-mortar presence
Topshop has confirmed that the fashion brand will launch permanent standalone shops and return to a brick-and-mortar presence, according to reports.
-
NewsTesco to trial shorter opening hours in some stores
Supermarket giant Tesco is set to shorten its opening hours in certain Express branches across the UK.
-
AnalysisWeird Fish: How the British fashion and lifestyle brand is reeling in customers and powering growth
As Cornish fashion retailer Weird Fish continues on its growth direction, Retail Week explores the brand’s journey to date, the evolution of its offer, and how it is standing out from the crowd in a competitive fashion and lifestyle market.
-
Opinion‘If you’re not sharing shopper data with brands, rethink your retail media strategy’
Retailers, brands and customers all win when shoppers’ insight is shared, argues Publicis chief commerce officer Steve Ricketts
-
AnalysisHow Alibaba, Boots and Tesco are winning online spend
Global ecommerce sales are expected to rise to £5.21trn in 2025. But to capitalise on this opportunity retailers must adapt to meet shoppers’ changing demands. Here we explore how Alibaba, Boots and Tesco are making online pay.