All Customer articles – Page 15
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NewsFrasers Group launches new retail media network
Frasers Group has launched a new retail media network called ‘Elevate’, which it said will be powered by its first-party data.
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Chart of the WeekMarks & Spencer cyber attack could have £40m weekly sales impact
A new estimate from the Bank of America (BofA) suggests the cyber-attack could be costing the retailer over £40m per week.
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AnalysisWill a warm spring and early summer spending lead to a long winter for fashion?
After April delivered a boost for UK retail with soaring temperatures and surging sales of summer clothing for the likes of retail giant Next, Retail Week explores the impact this will have on the rest of the year
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NewsMarks & Spencer customer data stolen during cyber attack
Marks & Spencer has revealed that some customer data has been accessed by cyber criminals who have hacked the retailer.
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NewsWickes hails ‘strong start’ to the year as warm weather drives sales
Wickes has said the business has seen “good growth momentum” in the first quarter of the year, as the warm weather drove sales growth.
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NewsRetail sales boosted by sunny weather and Easter holidays
UK total retail sales soared in April as a mixture of sunny weather and a later Easter holiday saw customers spending big during the period.
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DataData: Consumers plan spending cuts on almost all categories bar grocery
Falling consumer sentiment suggests consumers will focus their spending on supermarket shops over the next 12 months.
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GalleryStore gallery: Asda opens first standalone George store in Leeds
Asda’s first standalone George concept store has opened its doors at Crown Point Retail Park in Leeds.
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NewsIceland relaunches retail media proposition
Food retailer Iceland has relaunched its retail media business as it seeks to bolster its position in the fast-growing market.
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NewsAsos and InPost launch first UK next-day locker delivery service
Pureplay fashion retailer Asos has launched the UK’s first next-day locker delivery service with parcel locker operator InPost.
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Innovation of the WeekSainsbury’s trials checkout-free SmartShop payments in-store
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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Opinion‘AI without good data is like a car without fuel’
The future of AI won’t be won by those chasing the latest model, it will be won by those who know how to wield data wisely, advises Dunnhumby’s chief data and science officer Sandra Stanley
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AnalysisHow Amazon’s next-generation tech will impact colleagues and customers
In a constant pursuit of innovation and efficiency, Amazon hosted another Delivering the Future event, this time at its last-mile innovation centre in Dortmund, Germany
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Opinion‘Stores may mitigate M&S’ cyber disruption, but shoppers’ omnichannel expectations bring risk’
About a third of M&S’ clothing sales are online and shoppers are unlikely simply to switch to in-store purchasing as a cyber incident continues, believes Retail Week executive editor George MacDonald
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NewsNext upgrades profit guidance after ‘better than expected’ first quarter
Next has upgraded its profit before tax guidance for the full year, after warmer weather led to a “better than expected” first quarter of trading.
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GalleryIn pictures: Walmart’s store of the future
Retail goliath Walmart has unveiled its latest store of the future as it prepares for a raft of similar openings.
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NewsCo-op diverting supplies to rural areas as it battles cyber-attack triggered shortages
The c-store specialist is diverting food and drink supplies to remote stores to avoid communities being cut off as it battles availability issues as its cyber attack nightmare drags on.
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DataData: Deliveroo buyout follows spike in rapid grocery delivery
As Deliveroo agrees a £2.9bn sale to US rival DoorDash, Retail Week looks at how fast the rapid delivery sector is growing, why it’s so popular in the UK and how national retailers are riding the wave.
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NewsSeasalt launches new points-based loyalty scheme
Cornish fashion retailer Seasalt has announced the launch of its new loyalty scheme, Seasalt Rewards.
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NewsThe Perfume Shop freezes prices of hundreds of ‘bestsellers’ until 2026
The Perfume Shop has committed to holding firm on the prices of hundreds of its “bestselling” products until 2026 as it extends its price promise for the third year running.