All Loyalty schemes articles – Page 16
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NewsBreakfast briefing: Retail news on BHS, Tesco and Forever 21
Retail round-up on April 25, 2016: BHS's administrator reportedly receives "interest" from potential buyers and Tesco ends special Clubcard Boost scheme.
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AnalysisAnalysis: Will chief customer officer role prove to be a flash in the pan?
House of Fraser’s Andy Harding is leaving after just a year as CCO – prompting discussion about the future of this increasingly prominent role.
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VideoWatch: Tesco's PayQwiq mobile payment app put through its paces
As Tesco rolls out its payment app to 500 stores in a bid to rival Apple and Android pay, we take a look at how the system shapes up.
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OpinionOpinion: Shifting demographics and the end of lifetime retail loyalty
In the run-up to the future of retail and consumer conference R:evolution, business accelerator TrueStart explores hot topics retailers face.
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VideoMoney Saving Expert’s Martin Lewis on the rise of the aggressive, educated and empowered consumer
Martin Lewis from Money Saving Expert discusses the changing power dynamics in retail as big business grapples with the rise of the new consumer.
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AnalysisAnalysis: Are retailers unlocking millennials’ true potential?
Millennials make up 280 million of the world’s population and are predicted to have a global spending power of £8.9bn by 2020.
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VideoRetail Week Live: Jigsaw CEO on loyalty and steering clear of discounting
Peter Ruis, chief exec of Jigsaw pays a visit to the Retail Week Live Studio to discuss loyalty in the age of the discounters.
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OpinionOpinion: The grocers' 'special' offers seem anything but to me
The grocery sector is overdue for a radical rethink in terms of how it handles product promotions and incentivises customer loyalty.
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NewsIkea uses interactive video to boost loyalty scheme engagement
Ikea has created a personalised video for its loyalty card holders in the UK which it plans to roll out globally to boost brand engagement.
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AnalysisStart-up of the week: Mobile loyalty and rewards app Karrot
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Karrot is in the spotlight.
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AnalysisConsumer 2016: Winning the loyalty of today's multichannel shoppers
In the age of the promiscuous shopper, retailers are increasingly offering personalised deals and experiences to build customer loyalty.
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NewsHarvey Nichols full-year profits fall 30% after ‘challenging’ conditions
Harvey Nichols has revealed a 30% drop in full-year operating profits and flat sales as it invests in its store and technology offer.
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NewsBreakfast briefing: Retail news on Aldi, Debenhams, M&S and more
Retail news round-up on January 4, 2016: Aldi's expansion plans, M&S fires loyalty scheme head and Debenhams in talks with Sir Ian Cheshire.
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NewsBreakfast briefing: Retail news on BRC retail sales, Tesco and more
Retail news round-up on December 2, 2015: Shop prices fall accelerated in November, Tesco cuts loyalty card rewards by half, and discounters trending for Christmas shopping.
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AnalysisLuke Jensen’s five new rules to win in modern-day retail
Retail is undergoing a revolution as great as the move from counter service to self-service in the 1960s. Here’s how to play by the new rules.
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NewsPets at Home sales and profits rise in first half as VIP membership grows
Pets at Home has recorded an increase in sales and profits in its first half as the retailer invested in its customer proposition.
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NewsM&S signs up 1.8m Sparks members as customers shrug off data fears
M&S has so far signed up 1.8 million shoppers to its Sparks membership scheme and a website data scare has not hit applications to join.
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NewsAsos Rewards loyalty and engagement programme to be rolled out
Fashion etailer Asos is to roll out a loyalty scheme after an enthusiastic reaction from shoppers to a trial.
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NewsAsos pre-tax profits edge up 1% as etailer invests in warehousing and tech
Asos’ full-year pre-tax profits edged up 1% to £47.5m as the etailer invested in customer proposition, warehousing and staff.
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VideoThe Retail Week: M&S's reward scheme, Tesco and Alibaba names UK boss
Catch up on this week’s big retail stories with analysis from news editor James Wilmore and executive editor George MacDonald.