All Loyalty schemes articles – Page 15
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NewsTesco partners with Uber as part of Clubcard changes
Tesco has partnered with Uber as part of a raft of changes to its Clubcard loyalty scheme.
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AnalysisAnalysis: What plans do L1 have for Holland & Barrett?
Holland & Barrett has been acquired by little-known investment business L1 Retail for £1.8bn. What are the opportunities to develop the health and wellbeing specialist?
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AnalysisIs Amazon Prime’s subscription the future of delivery?
With Amazon Prime reported to have 80 million subscribers in the US alone, retailers such as Next and food delivery firm Deliveroo are following in its footsteps.
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OpinionBryan Roberts: 'Sainsbury's is not doing itself justice'
Pulling out the headlines from a preliminary results announcement is generally a rather irksome affair.
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NewsBreakfast briefing: H&M loyalty and Amazon weather
Retail news round-up: H&M launches a loyalty scheme via its app and Amazon provides a weather-based shopping recommendations.
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OpinionReal-life retail: Membership and social media spats
A daily eavesdrop on retail talking points and the latest industry developments – please share your thoughts in the comments section.
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AnalysisJohn Lewis succeeds with its digital loyalty solution
The Thoughtworks Customer Technology Innovation of the Year went to John Lewis for its mobile app that solved the customer frustration of forgetting physical loyalty cards and receipts in-store.
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AnalysisNew research shows value of consumer loyalty in 2017
A new shopper study has revealed 92% of the UK is registered with a loyalty scheme, but 20% of shoppers have failed to redeem any points.
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AnalysisOnline secret shopper: Tesco Clubcard should encourage trial, not frustrate
Now that companies can understand the ‘why’ as well as the ‘what’, Clubcard should enable Tesco to get smart with customer data.
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NewsCo-op launches new membership scheme after pilot boosts sales and traffic
The Co-op aims to recruit a million new members over the next five years and to increase sales to members so they account for half of the total.
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NewsMorrisons trials student discount offer across bricks-and-mortar estate
Morrisons has launched a three month trial to give students a discount on their shop across its stores in an effort to boost loyalty.
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NewsBreakfast briefing: Retail news on M&S, N Brown, Co-op and Morrisons
Retail news round-up: M&S could axe jobs if employees reject pay deal, says MP; N Brown faces up to £8m costs and Co-op’s boosts online loyalty
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AnalysisPersonalisation: The secrets of the customer shopping journey revealed
The personalisation of the high-street shopping experience is vital to ensure the future growth of bricks-and-mortar stores.
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NewsBreakfast briefing: Retail news on John Lewis, Sports Direct and more
Retail round-up: John Lewis to inject £9m to expand its beauty halls and Sports Direct under pressure over workplace practices review.
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AnalysisAnalysis: Five things retailers can learn from Pimlico Plumbers
Pimlico Plumbers grew from small local firm to the UK’s most recognisable plumbing brand. Here are five things retail can learn from it:
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OpinionRetail surgery: How retailers can use personalisation to drive loyalty
How can retailers use personalisation to drive loyalty?
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AnalysisAnalysis: The loyalty lessons retailers can learn from other sectors
Beyond retail, loyalty schemes offer much more than discounts, something the high street must adopt if it wants shoppers to feel truly valued.
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NewsHomebase to cut ties with Nectar loyalty scheme to focus on price cuts
Homebase’s new owner Wesfarmers will end the retailer’s partnership with rewards programme Nectar to focus on “everyday low prices”.
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OpinionOpinion: Mobile potential and the rise of the cashless shopper
As shoppers increasingly move to contactless payments, retailers must ensure their mobile offers are appealing to their most devoted customers.
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NewsTesco scraps double Clubcard points to target everyday low prices
Tesco has scrapped its Clubcard Boost scheme to offer “better value all year round” and prices to rival the discounters.