All articles by Rebecca Thomson – Page 34
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Opinion
How mobile improved engagement at New Look
With a handful of big retail names now devoting more time and energy to mobile, details of its benefits are starting to filter through and New Look is one early adopter whose trials have suggested that using the channel improves customer engagement.
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NewsNectar offers points for recycling and leisure visits
Loyalty scheme operator Nectar is to trial offering residents in Birmingham the chance to collect points when they recycle or use their local leisure centre.
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Opinion
Which retailers are best on Facebook?
Facebook can feel like a bit of a popularity contest, and retailers aren’t immune – ChannelAdvisor’s monthly index now pits them against each other in the race for new fans.
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NewsClarks sets target of 100 overseas franchise store openings a year
Clarks is accelerating overseas growth with plans to open 100 franchise stores a year outside the UK.
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NewsHarrods to launch online magazine and new mobile site
Harrods is to launch an online magazine and transactional mobile site this autumn as it develops its digital offer.
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AnalysisOnline vs multichannel
Online has been driving the retail narrative for some time, but now the story is moving on as retailers with a blend of web with bricks and mortar look set to have a happy ending
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NewsLush breaches data protection act after security lapse
Cosmetics retailer Lush breached the data protection act after failing to protect customer data for four months, the Information Commissioner’s Office (ICO) has said.
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AnalysisRetail Week On The Road: South East and East Anglia
We visit Norfolk, East Anglia, Kent and Essex
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NewsClinton Cards improves stock accuracy with wifi
Clinton Cards has improved stock data accuracy with wireless technology that has allowed the company to automate its stock management.
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Opinion
Virtual supermarkets on subway walls
Virtual supermarkets are the next big thing – after Tesco made headlines in June with its South Korean concept, nine of the stores have cropped up in subway stations across Shanghai run by the online Chinese grocer Yihaodian.
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AnalysisHow to cope as budgets shrink
IT budgets have fallen to a record low. Rebecca Thomson finds out how IT directors are ensuring projects remain value for money
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AnalysisCrowd sourcing for retailers
Crowd sourcing can form the basis of brilliant marketing. Rebecca Thomson finds out how retailers can use their customer base to inform their campaigns
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NewsAurora launches 90-minute delivery outside London
Aurora Fashions is rolling out its 90 minute delivery service in Manchester, Leeds, Glasgow and Edinburgh from lunchtime tomorrow.
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NewsKiddicare promotes Simon Harrow to COO
Childcare retailer Kiddicare has promoted its technology officer Simon Harrow to chief operating officer.
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NewsIT budgets fall to 1% of sales
Retailers’ IT budgets have fallen to a record low of 1% of sales following another year of cutbacks.
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NewsBRC queries rising costs of card payments at the European court
The British Retail Consortium was due to set out the rising cost of card payments to the sector to the European Court of Justice as Retail Week went to press.
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AnalysisThe great space race
Supermarkets are opening up new stores at ever faster rates, but is there much space left in the crowded market and are there enough sales to support the growth? Rebecca Thomson reports
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AnalysisLining up an Olympic opportunity
With less than three months before opening, Rebecca Thomson visits Westfield Stratford as it prepares for the 2012 games to commence
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AnalysisDeveloping employees’ strengths
Waitrose is to produce development plans for every one of its staff. Rebecca Thomson reports