All Technology articles – Page 3
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NewsHackers make contact with Harrods following data breach
Harrods has said it will refuse to engage with hackers that have made contact with the department store following a breach of its IT systems.
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Opinion‘The uncomfortable truth is AI will cause significant job destruction’
Communication and truth-telling, both to colleagues and the wider population, will become a central task of boards and governments in the coming years, believes True’s Matt Truman
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Analysis‘Like a bomb threat’ – Co-op looks forward as it grapples with cyber attack fallout
Bruised, battered, but unbowed, Co-op’s group chief executive Shirine Khoury-Haq and her c-suite fronted up to the damage wrought by the cyber attack, and their plans for the business to come back better
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AnalysisRetail 2026: 45 retail leaders reveal strategies for year ahead
Forty-five retail leaders from brands including Asda, Fortnum & Mason, Matalan, Morrisons, and THG have spoken exclusively with Retail Week for its annual report – Retail 2026. Access it here for free
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Report StoreRetail 2026
45 retail leaders speak exclusively with Retail Week for its annual flagship report.
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AnalysisRetail 2026: leaders reveal AI investment priorities
Retailers across the board are backing AI technology as a core engine for growth, productivity and insight in 2026
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NewsCo-op swings to a loss as full impact of cyber-attack revealed
C-store specialist Co-op has reported falling sales and a plunge into the red, after reporting the cyber attack impacted profitability, disrupted trading and heaped on additional costs.
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AnalysisWhy even the mighty Amazon couldn’t crack the UK grocery market
Amazon has called time on Fresh, its bricks-and-mortar grocery c-store chain. Retail Week analyses why the format never caught on in the UK and what it means for Amazon’s grocery ambitions in one of the world’s most competitive markets.
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AnalysisKingfisher: the factors powering its success – and warning on business rates’ impact
DIY giant Kingfisher, owner of B&Q and Screwfix in the UK, lifted its full-year profit forecast to the upper end of expectations on the back of strong interims
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NewsAmazon to shutter all Fresh stores putting hundreds of jobs at risk
Retail giant Amazon is set to close all 19 of its UK grocery Fresh stores putting some 250 jobs into consultation, Retail Week can reveal.
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NewsAsda unveils ‘one of the largest technology deals in retail’ with Microsoft
Supermarket chain Asda has unveiled a new AI and cloud computing tie-up with Microsoft, which it called “one of the largest technology deals in UK retail”.
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Innovation of the WeekSnap updates AR glasses ahead of 2026 consumer launch
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘In a flat-growth market, technology isn’t just an enabler – it differentiates winners and losers’
The uncomfortable truth is that customers’ technology expectations of retailers are set by the best, not the average, maintains AlixPartners’ Brian Kalms
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AnalysisNRF Europe: Five companies showcasing tech innovations for retail
Most industries are investing in more technology as the world becomes more advanced, and retail is no exception.
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Chart of the WeekChart: The customer service tasks that consumers most dread
New research by the Institute of Customer Service (ICS) reveals half of consumers feel that service is overly automated
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NewsMoonpig credits AI and product personalisation for ‘strong start to the year’
Online greetings card retailer Moonpig has credited its growing suite of AI services and product personalisation for its “strong” start to the financial year.
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AnalysisFour technologies driving bricks-and-mortar growth, according to retail leaders
Retailers are placing physical stores at the heart of their investment strategies, according to a worldwide survey of retail executives by Bain and VusionGroup shared exclusively with Retail Week.
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NewsBack Market launches repair platform as it enters new phase of growth
Secondhand technology platform Back Market is entering a new phase of growth with the launch of a new repair platform and scaling its business-to-business offering.
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FeatureTrimming fat or cutting muscle? How retailers can preserve their brand story in an era of cost-cutting
In the early 1990s, as sky-high interest rates, falling house prices, and an overvalued exchange rate sent the economy into a tailspin, McDonald’s famously slashed its brand marketing budget in a bid to cut costs. Just as famously, it lived to regret that decision.
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Innovation of the WeekMorrisons and Instacart launch AI-powered trolleys in the UK
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.