All Technology articles – Page 3
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AnalysisRefund fraud could cost retailers £2.3bn annually, with scammers taking 30% cuts
A new report by the University of Portsmouth, funded by Cifas, estimates that refund fraud could be costing UK retail dearly.
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AnalysisRetail media: The advertising opportunities the World Cup can bring
This year marks the first men’s FIFA World Cup taking place in the summer for eight years, and will have more matches than ever, more teams qualified than ever, and 16 cities across the US, Canada and Mexico set to host games.
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AnalysisTest Drive: New AI-powered virtual try-on fashion platform WNTD
A new AI-powered fashion platform bringing virtual try-on, social feedback, price comparison and AI styling suggestions has launched.
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NewsCo-op makes entry as a standalone media owner with new ad service
The Co-op has launched a new national advertising proposition to make an entry as a standalone media owner.
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InterviewQ&A: Snap Finance CEO on the need for inclusive finance for ‘everyday folks’
As flexible finance options and inclusive credit become increasingly popular with retailers and their customers, we spoke to Snap Finance chief executive Andy Smith about the importance of serving all types of customers.
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Opinion‘In a time of upheaval, retailers have mistaken efficiency for strategy’
After enduring five years of uncertainty and upheaval, retailers are increasingly focusing on driving efficiencies at the expense of fleshing out their wider strategies, says OC&C’s Matt Coode
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AnalysisThe questions readers are asking Retail Week – and how we answer them
In February, Retail Week upgraded its Intelligent Answers (iA) service, which uses AI to scour the archive to answer your pressing questions.
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NewsCurrys Business launches tech leasing service
Currys’ business-to-business division has launched a new tech leasing service, aimed at helping ease financial pressure on small and medium-sized businesses in the UK, Retail Week can reveal.
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AnalysisVirtual try-on: Gimmick or soon to solve the industry’s returns problem?
Virtual try-on and augmented reality (AR) are not new innovations, yet more brands and retailers are investing in this space. Fashion powerhouse Zara is one of them.
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News‘Lidl & Go’ pilot to be available across seven UK stores
Lidl’s customer trial, ‘Lidl & Go’, is being rolled out to a total of seven stores and is being made available for public use for the first time.
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NewsJD Sports launches virtual try-on trial
JD Sports has launched a trial of a new virtual try-on tool on its UK ecommerce website, Retail Week can reveal.
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Opinion‘Almost no one thinks about how to invest in retail’
Private equity is looking elsewhere, and many investors show no interest in small and mid-sized retailers, but True co-founder Matt Truman sees opportunity in the industry
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AnalysisFrom AI to attitude – how Thierry Garnier changed Kingfisher
Kingfisher chief executive Thierry Garnier is leaving the home improvement powerhouse. Big changes have been made at the business since he arrived with his retail toolkit.
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NewsPinterest appoints new international vice president to drive global growth
Pinterest has hired a new vice president of international as it builds momentum outside of North America.
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NewsZalando cites AI and About You integration for double-digit revenue increase
Fashion retailer and tech provider Zalando has said revenue was up by 23.8% in the first quarter of the year, with adjusted EBIT reaching €65m.
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Chart of the WeekChart of the Week: Mapping the four futures of AI in retail
A new report by EY outlines the four ways that the AI revolution could go and how retail could be affected
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InterviewQ&A: Descartes VP of sales on route optimisation and the innovations powering logistics
Retail Week spoke with Descartes vice-president of sales Gary Taylor about new innovations, and how a great delivery and logistics service can feed into the rest of retailers operations
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AnalysisHow to build high-performance stores
Successful stores always put CX at the heart of strategy – but ongoing growth requires periods of reflection to see the bigger picture, identify hidden costs and reset for the future.
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NewsJD Sports trials conversational AI agent online
JD Sports has become the latest retailer to launch a conversational agent on its website as it looks for more ways to enhance the customer experience, Retail Week has learnt.
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AnalysisTech: What M&S, New Look and Morrisons are prioritising
Retailers are constantly looking for ways to grow, innovate, and thrive at a time when increasing competition, geopolitical tensions, and low consumer confidence have taken hold.