All Technology articles – Page 2
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NewsSainsbury’s launches new AI-powered shopping tool
Sainsbury’s has unveiled its new AI-powered shopping tool to help customers plan their shop more effectively.
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NewsMorrisons and Just Eat expand autonomous robot delivery trial
Morrisons and Just Eat have expanded their use of autonomous delivery robot trials with Starship Technologies to reach Cambridgeshire.
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NewsVery launches ‘AI-powered personalisation’ to enhance customer experience
Online retailer Very has introduced ”AI-powered, real-time personalisation” as it seeks to upgrade shoppers’ experience.
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Analysis20 retailers and industry experts reveal how AI is revolutionising the sector
With so many applications of AI now available, leaders from Kingfisher Group, Puma, Fabletics, Our Co-op, Bensons for Beds, CDS Superstores, and more share how AI is driving real returns on investment, how they’re adapting their businesses, and advice to act on the AI opportunity
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NewsTesco poaches Kingfisher’s CTO as Guus Dekkers retires
Tesco has named Kingfisher’s Chris Blatchford as its new chief technology officer as Guus Dekkers retires from the business.
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NewsDeliveroo to launch robot deliveries in London with Coco Robotics
Deliveroo has partnered with a robotics company for autonomous deliveries in London but insists the push will not replace gig-economy riders.
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Opinion‘The question for boards about AI is whether it’s moving a number that matters’
No retailer would fund a new store format because the demonstration looked good. AI should not be treated any differently, maintains OurCoop chief finance officer Selina Butterfield-Mashoofi
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InterviewHow Mango and Steve Madden have modernised the supply chain with Inspectorio
An optimised retail supply chain can be hard to deliver when scenarios outside of a team’s control can occur. It happens when geopolitical tensions, bottlenecks, communication gaps with suppliers, and more become an issue, but learning how to build resilience has become key.
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AnalysisAI, Prime Day and heatwaves key factors driving UK online spend in 2026
Every year we see a mixed picture of consumer spend, but there are some factors that always seem to drive purchases. Warm weather, the summer of sport, Christmas, Black Friday, and other seasonal events often see consumers open their purses that little bit more.
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EventsWatch: Retailers face a race against time as AI accelerates cyber threats
The window to stop a cyber attack is shrinking fast. Where retailers used to have five hours to act, now they have as little as 15 minutes, meaning speed has become a critical part of cyber defence. Learn how you can stay one step ahead in our latest webinar
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FeatureGEO: How can fashion retailers make it onto AI’s runway?
Whether using generic generative AI tools, AI-enabled Google searches or even retailers’ own assistants, consumers today are using the technology to commandeer increasingly precise clothing searches.
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AnalysisPartnership update: Major supermarkets enter AI logistics partnership, Morrisons joins forces with consumer specialist firm, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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NewsIceland adopts AI to set markdowns on short-dated food
Iceland is bringing in AI software to help decide how deep to cut prices on food nearing the end of its shelf life, aiming to reduce waste without sacrificing margin.
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AnalysisHow Zalando’s tech spin-offs are powering the wider retail sector
The European fashion powerhouse has helped Next grow its international sales by double digits. Its increasing portfolio of spin-off firms is helping other retailers with less tech expertise navigate logistics and AI.
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InterviewAI marketing: How Dermalogica strengthened customer relationships through Klaviyo
In today’s retail climate, there are endless options for shoppers to discover, browse and buy from. The competition is fierce, and with clever new technologies making it easier for some brands to stand out more than others, retailers need to do more to ensure loyalty and a strong customer relationship.
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NewsFood manufacturers are prioritising spend in the wrong places to achieve climate resilience
Food, drink and ingredient manufacturing businesses are investing in standard operational technologies wrongly believing they will help them deliver more climate-resilient businesses.
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NewsCo-op strikes deal on quick commerce supplier insight platform
Convenience specialist the Co-op has linked up with data specialist eStoreBrands to launch a dedicated analytics platform to drive category growth in quick commerce.
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InterviewBrand tracking: How Suri keeps an eye on brand health in real time
Tracksuit works with retailers like The Real Real and Air Up and was recommended to Retail Week by Suri.
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Opinion‘AI’s new price tag is a good thing for retail’
A shift towards usage-based pricing means that the conversation around AI is taking on a different tone, observes Dunnhumby’s Sandra Stanley
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FeatureCustomer service: How AI has transformed communication between retailers and customers
Customer service is an area where AI is being increasingly rolled out, but how do consumers actually feel about talking to bots?