All Technology articles – Page 313
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OpinionPanic buying
Retailers may not like the power the banks hold over them, but Barclaycard’s outage at the weekend shows how crucial payment services are.
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NewsJohn Lewis to launch mobile phone website
John Lewis is set to launch a mobile-optimised version of its website on Monday.
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AnalysisSustainability: The Start line
Retailers taking part in a sustainability summit say there are many areas where they should work together rather than compete. Joanna Perry reports
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OpinionRetail surgery: How do we make sure unscrupulous employees don’t steal customers’ credit card information at the tills?
How do we make sure unscrupulous employees don’t steal customers’ credit card information at the tills?
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NewsBoots signs up 50 retailers for new online loyalty venture
Boots has agreed deals with about 50 companies that will allow its customers to pick up Advantage Card loyalty points when they shop online with other retailers.
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NewsBest Buy Europe implements customer feedback system in Phone House stores
Best Buy Europe has extended its use of a customer feedback system to its 1,600 Phone House stores, after seeing the benefits in its Carphone Warehouse business in the UK.
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OpinionAmazon alert
Amazon has launched the beta version of its ‘Kindle for the Web’ tool this week, allowing customers to try e-books before they buy, and showing the true power of the web.
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NewsM&S reaches 1.2m unique visitors with mobile-optimised site
Marks & Spencer has begun to realise the success of its mobile-optimised website, having received 1.2m unique visitors since its launch less than five months ago.
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NewsKaren Millen follows Oasis in mobile gift voucher roll-out
Aurora-owned fashion retailer Karen Millen has followed its sister fascia Oasis in launching a SMS gift voucher service to capitalise on growing consumer appetite for mobile vouchers.
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NewsNew Look uses internal social network to support international plans
New Look is using an enterprise social network - called iLook - to support international expansion and communicate with its 27,000 employees and business partners worldwide.
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AnalysisTransport optimisation: On the right track
Retailers rely on technology to minimise delivery distances, whether they run their own fleets or not, finds Joanna Perry
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AnalysisLetting the tills ring out
Getting store operations right at Christmas is vital to a successful festive trading period. Liz Morrell looks at the five big issues facing retailers this year
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NewsDebenhams to up performance with IT overhaul
Debenhams is to roll out a new computer network across its UK and Ireland department stores to save money and time when sending data between stores and the supply chain.
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AnalysisMagna Park: Built-in efficiency and sustainability
Supply chain automation and a commitment to the environment are designed into the fabric of John Lewis’s multichannel distribution centre in Milton Keynes, writes Joanne Ellul
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NewsTed Baker to launch US transactional website
Quirky fashion retailer Ted Baker plans to ramp up its global presence with the launch of a US transactional website next month.
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OpinionHold retail back and hold the recovery back
As the politicians become fixated on the party conference season, let’s hope they caught at least a glimpse of London Fashion Week.
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Opinion
Retail surgery: As Christmas approaches, how can we support the short-term increase in enquiries from customers?
As Christmas approaches, how can we support the short-term increase in enquiries from customers?
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AnalysisInternational grocers are catching on to app fever
After successful launches by the UK’s Ocado and Tesco, international grocers from Germany to Australia are now looking to capitalise on the trend towards mobile shopping.
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AnalysisThe rising cost of accepting card payments
Retailers are reeling from escalating charges for card transactions but now the pressure is on banks to stop raising fees, says Alison Clements