All Technology articles – Page 322
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NewsPortable scanners improve JD Sports customer service
JD Sports Fashion is expanding the use of hand-held scanning devices in stores to improve customer service and speed up in-store processes.
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NewsBarratts to launch iPhone app
Barratts will release an iPhone application to coincide with the opening of a new concept store on London’s Oxford Street this month.
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OpinionOnline home truths
The impact that the growth of online sales will have on some retailers’ businesses is the elephant in the board room.
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NewsJohn Lewis boosts promotional materials with new printers
Department store chain John Lewis has introduced Xerox DocuColor printers to all of its stores allowing it to produce promotional materials more easily on site.
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Analysis
Social media
The increasing use of social media has opened up a world of possibilities for retailers to connect with consumers, but there are rules of engagement
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AnalysisGuerrilla marketing gets results for retailers
They may smack of gimmickry but guerrilla marketing techniques can have far-reaching results and could warrant a place in retailers’ communications campaigns.
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NewsSelfridges tests debut transactional website
Selfridges has launched a beta version of its eagerly anticipated transactional website.
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NewsLondon Fashion Week goes digital with live-streamed 3D video
The fashion world this week descended on London Fashion Week in what was the first season that the event streamed its shows digitally to a global audience.
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NewsBooks Etc website goes down two days after launching
The Books Etc website has gone down just two days after launching.
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NewsMorrisons to wireless-enable manufacturing sites
Morrisons is to spend £1.5 million introducing wireless networks and devices at five of its manufacturing plants.
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OpinionWatch and learn
Retailers are beginning to emulate the idea-incubating cultures that exist within the most successful technology companies, but there is still some way to go before they admit that failure is not always defeat.
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NewsPast Times plans store and online expansion
Gifts retailer Past Times is hunting for new stores and will ramp up its online offer this year.
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News
House of Fraser drafts in web guru Robin Terrell
House of Fraser has drafted in multichannel wizard Robin Terrell to lead online and international operations at the department store group.
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NewsPaperchase stung by Twitter design furore
Paperchase has admitted errors in its handling of design plagiarism allegations, which provoked an online outcry.
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News
Books Etc gears up for online comeback
Books Etc will be resurrected next week as an online offer, after the brand and website was bought out of administration following the collapse of parent Borders UK last year.
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NewsB&Q sets out plan for blog-style tool to forge online community
B&Q plans to bolster customer interaction on its website in a bid to drive sales and develop its online community.
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OpinionBanks versus boffins
The banks need to think carefully about how they deal with security flaws in Chip and PIN technology if they are to maintain the trust of merchants.
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News
Chip and PIN flaw can lead to fraud
Cambridge University researchers have found a flaw in the Chip and PIN system that could open the door to fraud.
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NewsJohn Lewis simplifies multichannel system
John Lewis is implementing an order management system to improve its ordering and returns operation in an effort to offer a seamless service across its shopping channels.
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News
National retailers join Barclaycard reward scheme
Barclaycard Freedom has signed its first national retailers to join 30,000 companies that were invited to participate in the new reward scheme.