All Customer articles
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NewsUK retail sales see growth again in May, according to ONS data
Retail sales grew again in May following a fall in April, according to the latest figures from the Office for National Statistics (ONS).
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NewsConsumer confidence unchanged but future signs show a ‘weakening’
Consumer confidence was unchanged in the month of June, but there are warning signs of “weakening confidence”.
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DataRanking: the UK retailers that consumers think offer the best value for money
Thanks to data shared with Retail Week by OC&C, we can reveal the 150 UK retailers that Brits think offer the best value.
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NewsAsos strikes partnership with Deliveroo for limited-edition football shirts
Asos has teamed up with Deliveroo to make a limited-edition drop of Asos Design football shirts available to order through the instant delivery firm’s app.
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AnalysisQVC UK: How the original live shopping channel is taking on social commerce
QVC has been a live shopping staple since its launch in 1993, and it now has a presence in its native US, UK, Japan, Italy and Germany.
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AnalysisWhat impact would the proposed under-16s social media ban have on retail?
Following the prime minister’s announcement yesterday that he would look to implement a ban on those under 16 using social media from next spring, Retail Week looks at which retail categories would be worst affected.
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Report StoreThe CX Report
Discover how leading retailers are using AI to transform shopper experiences in 2026.
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AnalysisApp tour: How Zalando’s AI-powered chatbot is changing customer engagement
With more retailers experimenting with AI in their customer offering, Retail Week analyses how Zalando’s AI-powered app is pushing the retailer forward
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NewsSnapchat, TikTok and Instagram will fall foul of government’s under-16s social media ban
The government has confirmed that apps like Snapchat, TikTok and Instagram will all be covered by the social media ban for under-16s that the prime minister announced this morning (June 15).
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NewsPoundstretcher restructuring plan approved by High Court
The restructuring plan of variety retailer Poundstretcher has been approved by the court today (June 12).
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AnalysisChart: GLP-1 users have tripled, what are they spending less on?
New research from Worldpanel by Numerator shows that the weight loss drugs have led to a £780m drop in grocery spending per year, with households that have a user typically saving £418 from their annual food bill.
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NewsSports Direct partners with Zapp for World Cup 2026 merch ahead of the tournament
Sports Direct is providing an on-demand, rapid delivery service of FIFA World Cup 2026 merchandise for Londoners ahead of the football tournament.
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NewsMoss CEO warns of price rises as Middle East conflict continues
Moss chief executive Brian Brick has told Retail Week that the men’s formalwear retailer may be forced to raise some of its prices for next year’s Spring collection amidst the ongoing conflict in the Middle East.
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Chart of the WeekChart of the Week: Sunny weather boosts online shopping?
The new BRC numbers suggest retail sales grew faster than inflation in May, with year-on-year growth in non-food online sales hitting its highest rate since December, 2024
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InterviewQ&A: Amazon European Stores vice-president on the new innovations shaping its grocery offering
As part of Amazon’s Delivering the Future event at its LCY3 fulfilment centre in Dartford, Kent, many announcements were made for the UK and Europe.
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NewsGeorge at Asda explores TikTok Shop launch
George at Asda is considering joining the grocer in launching on TikTok Shop, Retail Week can reveal.
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NewsRetail sector calls on government not to ‘regulate flexible jobs out of existence’
Retail industry leaders have urged the government not to regulate flexible jobs out existence, as it pushes forward with reforms which would scrap zero-hours contracts.
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NewsLidl unveils multimillion-pound investment in price cuts
Lidl has made a multi-million-pound investment in slashing prices in a bid to help customers save money.
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InterviewQ&A: Evolve chief executive on the critical need for in-store connectivity in the technology age
At a time when customers expect everything to be working and available in an instant, Retail Week spoke to Alan Stephenson-Brown, chief executive of Evolve, about the importance of the shopper experience, the risks associated with downtime, and the evolving need for everything to be connected.
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NewsFootfall drops as heatwave keeps shoppers away
Total UK footfall decreased in May as record-breaking late spring temperatures kept customers away.