All Customer articles – Page 6
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NewsWaitrose invests over £20m in own-brand price cuts
Supermarket Waitrose is investing over £20m in lowering prices on over 160 of its own-brand products.
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AnalysisLidl vs Morrisons: Seismic moment or statistical footnote?
As today’s Worldpanel grocery market share data showed Lidl overtaking Morrisons, Retail Week analyses whether this is a seismic moment for UK grocery, or will come to be seen as a statistical footnote in all but the most niche histories?
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NewsGovernment releases list of ‘everyday essentials’ targeted for tariff reductions
The government has announced a list of 125 everyday essential food items it has targeted for tariff reductions, alongside announcing measures to help people with the cost of travel.
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NewsLush revamps app for customers to book events and services
Lush has added new features to its app for customers to explore and book in-store services and local events.
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NewsRetail sales fall in April as consumers hit by Middle East uncertainty
The ONS has reported that sales volumes fell by 1.3% month on month in April, the fastest pace in nearly a year, down from a 0.6% rise in March.
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AnalysisExplainer: What do Google’s new products mean for the future of ecommerce?
There was a lot to unpack during Google’s I/O 2026 event and Google Marketing Live as it unveiled countless new products and innovations.
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NewsBoots reveals launch date for second beauty-only store
Boots has confirmed when its second ever beauty-only store will open in Bristol, Retail Week can reveal.
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Opinion‘Forget about price caps. Retailers are already doing their bit for consumers’
Continually hammering retailers financially isn’t just bad for them; it will ultimately undermine wider government ambitions, too, says George MacDonald
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DataChart of the Week: How much does the World Cup boost retail sales?
There are just a few weeks to go until the World Cup starts, and retail is hoping it might lift the glum mood that consumers are in.
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NewsImproving consumer confidence held back by price rise fears
Consumer confidence in the economy is improving as conflict in the Middle East de-escalates, but higher prices continue to weigh on shoppers’ minds, according to the BRC-Opinium Consumer Sentiment Monitor.
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NewsChancellor unveils ‘anti-profiteering powers’ as Treasury walks back mooted price cap talks
Chancellor Rachel Reeves has today unveiled new measures “to protect people from unjustified price hikes” and giving consumer watchdogs new powers, even as the Treasury has attempted to distance itself from reports of planned supermarket price caps.
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GalleryIn pictures: Asda makes play to woo back customers with store and range refresh
Asda is telling customers to “take a fresh look” at its offer, having launched a major customer experience drive with “one of its biggest” range refreshes and store upgrades in its history.
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AnalysisRetail media: The advertising opportunities the World Cup can bring
This year marks the first men’s FIFA World Cup taking place in the summer for eight years, and will have more matches than ever, more teams qualified than ever, and 16 cities across the US, Canada and Mexico set to host games.
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NewsSwatch forced to close stores after crowds spark safety fears
Swatch has issued a statement urging customers not to rush to its shops for its latest product release after it was forced to close its UK stores over the weekend.
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AnalysisTest Drive: New AI-powered virtual try-on fashion platform WNTD
A new AI-powered fashion platform bringing virtual try-on, social feedback, price comparison and AI styling suggestions has launched.
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NewsPrimark introduces sensory-friendly shopping hour
Primark is introducing a sensory-friendly shopping hour in stores across Britain as part of its commitment to create a more accessible shopping experience for customers.
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InterviewQ&A: Snap Finance CEO on the need for inclusive finance for ‘everyday folks’
As flexible finance options and inclusive credit become increasingly popular with retailers and their customers, we spoke to Snap Finance chief executive Andy Smith about the importance of serving all types of customers.
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Opinion‘In a time of upheaval, retailers have mistaken efficiency for strategy’
After enduring five years of uncertainty and upheaval, retailers are increasingly focusing on driving efficiencies at the expense of fleshing out their wider strategies, says OC&C’s Matt Coode
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NewsJohn Lewis unveils new own-brand café and restaurant concept
John Lewis is launching its new own-brand café and restaurant concept named Platter John Lewis.
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NewsFreemans adds 200 brands to site in marketplace launch
Digital department store Freemans has launched its own marketplace offer to complement its own bought ranges.