All Customer articles – Page 3
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NewsConsumer confidence in the economy falls to its lowest level this year
Consumer confidence in the UK economy fell in the last quarter, making this the lowest point so far this year.
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AnalysisThe fight before Christmas: Tesco boss Murphy gears up for a very festive price war
In the looming shadow of a late autumn Budget which is filling businesses and consumers with dread, Tesco boss Ken Murphy is also predicting a price war before Christmas.
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NewsDr. Martens expands into UAE and LatAm
The British footwear brand announced two new distribution partnerships, expanding its global reach.
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NewsM&S staff to work on Boxing day for first time since 2020
M&S staff have been informed they are expected to work on Boxing Day for the first time in five years as the retail giant looks to trim costs and boost product availability.
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OpinionThe hidden pay-off of Amazon Fresh data and the future of in-store shopping
Amazon has a track record of turning apparent missteps into long-term advantages. It would be wrong to see the closure of Fresh stores as a straightforward failure, believes PSE Consulting’s Chris Jones
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Innovation of the WeekInnovation round-up: Smart dogs, smart ads & smarter menswear
Innovation round-up: smart dogs, smart ads, and smarter menswear
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InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
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NewsBRC warns government any further tax rises will ‘keep shop prices higher for longer’
The British Retail Consortium has warned the government against any further tax rises on UK retailers, saying doing so would only serve to keep “shop prices higher for longer”.
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NewsHarvey Nichols opens new retail destination 125
Harvey Nichols has opened a new retail destination on the ground floor of its Knightsbridge flagship called 125.
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NewsCotswolds Designer Outlet sales ‘exceed expectations’ following summer launch
Cotswolds Designer Outlet, which has been open for 10 weeks, has seen sales exceed expectations since its launch, Retail Week can reveal.
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InterviewFanatics international president Stephen Dowling: ‘Sport is fashion and fashion is sport’
Retail Week sat down with the Dublin-born international president of American sportswear giant Fanatics, to discuss leveraging international sporting events, plans for the brand in the UK and the intersection of sportswear and fashion.
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NewsPoundland completes roll out of simplified pricing across all stores
Poundland has returned to simplified grocery pricing across all its stores in the UK as it ramps up its turnaround efforts.
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NewsCastore expands lifestyle apparel ranges under new tie-up
Castore has signed a five-year partnership with licensing specialist Apparel brands to produce branded socks and underwear.
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NewsJohn Lewis launches ‘circular’ clothing collection using reclaimed wool
Department store group John Lewis has unveiled a “first to market” knitwear collection made entirely from reclaimed and repurposed wool.
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NewsAmazon agrees $2.5bn settlement over claims it tricked Prime users
Amazon has reached a $2.5bn (£1.9bn) settlement with a US regulator following claims it tricked millions of customers into signing up to its Prime membership.
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NewsGovernment unveils £5bn high streets investment boost
The government has unveiled plans to invest up to £5bn for over 300 high streets across the UK, as part of its new ‘Pride in Place’ programme.
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NewsRetail sector facing potential £7.8bn cost from unhappy workers quitting
The Retail Trust is offering shop workers and delivery drivers free training, after new research showed the industry faces a £7.8bn bill to replace workers quitting their jobs.
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Report StoreRetail 2026
45 retail leaders speak exclusively with Retail Week for its annual flagship report.
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NewsJohn Lewis launches in-store Christmas shops as seasonal sales take off online
Department store group John Lewis has opened the doors to its in-store Christmas shops.
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NewsAldi begins hunt for 4,500 Christmas workers
Aldi has begun its Christmas recruitment drive, hoping to take on thousands of store workers over the festive period this year.