All Customer articles – Page 3
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NewsImproving consumer confidence held back by price rise fears
Consumer confidence in the economy is improving as conflict in the Middle East de-escalates, but higher prices continue to weigh on shoppers’ minds, according to the BRC-Opinium Consumer Sentiment Monitor.
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NewsChancellor unveils ‘anti-profiteering powers’ as Treasury walks back mooted price cap talks
Chancellor Rachel Reeves has today unveiled new measures “to protect people from unjustified price hikes” and giving consumer watchdogs new powers, even as the Treasury has attempted to distance itself from reports of planned supermarket price caps.
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GalleryIn pictures: Asda makes play to woo back customers with store and range refresh
Asda is telling customers to “take a fresh look” at its offer, having launched a major customer experience drive with “one of its biggest” range refreshes and store upgrades in its history.
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AnalysisRetail media: The advertising opportunities the World Cup can bring
This year marks the first men’s FIFA World Cup taking place in the summer for eight years, and will have more matches than ever, more teams qualified than ever, and 16 cities across the US, Canada and Mexico set to host games.
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NewsSwatch forced to close stores after crowds spark safety fears
Swatch has issued a statement urging customers not to rush to its shops for its latest product release after it was forced to close its UK stores over the weekend.
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AnalysisTest Drive: New AI-powered virtual try-on fashion platform WNTD
A new AI-powered fashion platform bringing virtual try-on, social feedback, price comparison and AI styling suggestions has launched.
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NewsPrimark introduces sensory-friendly shopping hour
Primark is introducing a sensory-friendly shopping hour in stores across Britain as part of its commitment to create a more accessible shopping experience for customers.
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InterviewQ&A: Snap Finance CEO on the need for inclusive finance for ‘everyday folks’
As flexible finance options and inclusive credit become increasingly popular with retailers and their customers, we spoke to Snap Finance chief executive Andy Smith about the importance of serving all types of customers.
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Opinion‘In a time of upheaval, retailers have mistaken efficiency for strategy’
After enduring five years of uncertainty and upheaval, retailers are increasingly focusing on driving efficiencies at the expense of fleshing out their wider strategies, says OC&C’s Matt Coode
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NewsJohn Lewis unveils new own-brand café and restaurant concept
John Lewis is launching its new own-brand café and restaurant concept named Platter John Lewis.
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NewsFreemans adds 200 brands to site in marketplace launch
Digital department store Freemans has launched its own marketplace offer to complement its own bought ranges.
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NewsAmazon’s ‘Everyday Essentials Week’ returns
Amazon has launched its second annual “Everyday Essentials Week” to help customers save on the products they use most.
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NewsGousto revenues grow as it delivers third consecutive year of profitability
Recipe box retailer Gousto has reported its third consecutive year of profitability, with EBITDA and sales both growing.
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NewsSainsbury’s Nectar360 partners with Alton Towers operator
Sainsbury’s Nectar360 has today launched a new partnership with Alton Towers operator Merlin Entertainments to “help families across the UK enjoy more quality time for less”, Retail Week can reveal.
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NewsCurrys Business launches tech leasing service
Currys’ business-to-business division has launched a new tech leasing service, aimed at helping ease financial pressure on small and medium-sized businesses in the UK, Retail Week can reveal.
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Chart of the WeekChart of the Week: April not as bad as it looks, but still…
Some Easter noise continues in the first signs of how sales fared last month, but there is evidence that the conflict in the Middle East has rattled consumers and potentially slowed sales
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NewsConsumer confidence sees biggest quarterly fall since summer 2022
The PwC consumer sentiment survey showed that confidence has now hit its lowest level since autumn 2023.
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NewsApril footfall rises driven by Easter and warmer weather
UK footfall for April increased as warmer weather and the Easter weekend boosted visits to retail destinations.
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NewsJD Sports launches virtual try-on trial
JD Sports has launched a trial of a new virtual try-on tool on its UK ecommerce website, Retail Week can reveal.
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AnalysisIs fashion underestimating its exposure to the Middle East conflict?
The ongoing conflict in the Middle East is creating turbulence across the fashion industry, with Next warning the troubles would cost the business three times more than what it had previously estimated.