All Consumer insight articles – Page 39
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Report StoreConnecting With Today’s Fashion Consumers
Digital marketing innovations in the retail sector
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AnalysisAnalysis: How to measure satisfaction and drive customer service
Customer-centric retailers are making giant leaps in service. But how are they measuring satisfaction to make sure they are getting it right?
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AnalysisStart-up of the week: Mobile commerce and analytics platform Grability
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Grability is in the spotlight.
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OpinionOpinion: Why pricing by spreadsheet is a risky business
All retailers, no matter their size, need the ability to quickly and efficiently manage and execute accurate prices to drive profit.
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NewsConsumer confidence rises in August as economy improves
Consumer confidence improved in August as sentiment towards the general economy and personal finances prospects lifted.
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VideoWatch: Consumers react to the supermarket milk pricing crisis
As Morrisons launches a more expensive brand of milk to support dairy farmers, consumers told us whether or not they would be willing to pay extra.
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OpinionRetail surgery: How can I improve customer engagement through loyalty?
How can I improve customer engagement through loyalty?
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OpinionComment: A winning combination to support retail
Planet Retail is combining with US-based company Retail Net Group to offer customers a wider portfolio of intelligence and analytics.
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Report StoreMultichannel Order Fulfilment
Bridging the gap between what shoppers want and what retail businesses can deliver
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NewsArgos launches targeted birthday planning service for parents
Argos has launched a personalised service to help parents choose birthday presents for their children.
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AnalysisAnalysis: Taking retail’s temperature for the year ahead
In the first of our quarterly sentiment analysis reports, Retail Week assesses the mindset of the UK’s foremost retail bosses.
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AnalysisStart-up of the week: Social proof digital marketing company Taggstar
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Taggstar is in the spotlight.
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OpinionComment: The retail sectors that will profit and suffer in 2015
Despite improving economic conditions and better customer sentiment, storm clouds may be gathering on the retail horizon.
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AnalysisInternational news analysis: Birth of a global online fashion powerhouse
Global Fashion Group has been formed to offer an online international fashion service across emerging markets worldwide.
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OpinionComment: Retailers must accommodate the connected customer
Dixons Carphone boss stressed the need for retailers to cater to the connected customer as multichannel retail becomes increasingly common.
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NewsRetail Week Live: Martin Lewis warns that delivery issues could cost retailers
Martin Lewis, founder of MoneySavingExpert.com, warned retailers that using the “wrong” delivery company could cause brand damage and lead to firms losing customers.
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OpinionComment: Five things to consider when hijacking the news agenda
If content is king, then context is emperor when it comes to hijacking the news agenda, says Good Relations’ Anna Terrell.
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NewsIBM Watson personalisation supercomputer now available for commercial use
IBM has made its Watson supercomputer available for developers and retailers to use in analysing data streams.
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OpinionRetail surgery: How can I use emotional insight to understand shoppers?
Analytical technology has made collecting data for customer insight more widely available than ever.
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NewsMobile accounts for 40% of online sales as m-commerce gathers pace
Four in every 10 UK online retail sales are now completed on tablet or smartphone devices as m-commerce continues to increase in popularity.