All Consumer insight articles – Page 41
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OpinionRetail surgery: How can I improve customer engagement through loyalty?
How can I improve customer engagement through loyalty?
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OpinionComment: A winning combination to support retail
Planet Retail is combining with US-based company Retail Net Group to offer customers a wider portfolio of intelligence and analytics.
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Report StoreMultichannel Order Fulfilment
Bridging the gap between what shoppers want and what retail businesses can deliver
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NewsArgos launches targeted birthday planning service for parents
Argos has launched a personalised service to help parents choose birthday presents for their children.
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AnalysisAnalysis: Taking retail’s temperature for the year ahead
In the first of our quarterly sentiment analysis reports, Retail Week assesses the mindset of the UK’s foremost retail bosses.
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OpinionComment: The retail sectors that will profit and suffer in 2015
Despite improving economic conditions and better customer sentiment, storm clouds may be gathering on the retail horizon.
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AnalysisStart-up of the week: Social proof digital marketing company Taggstar
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Taggstar is in the spotlight.
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AnalysisInternational news analysis: Birth of a global online fashion powerhouse
Global Fashion Group has been formed to offer an online international fashion service across emerging markets worldwide.
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OpinionComment: Retailers must accommodate the connected customer
Dixons Carphone boss stressed the need for retailers to cater to the connected customer as multichannel retail becomes increasingly common.
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NewsRetail Week Live: Martin Lewis warns that delivery issues could cost retailers
Martin Lewis, founder of MoneySavingExpert.com, warned retailers that using the “wrong” delivery company could cause brand damage and lead to firms losing customers.
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OpinionComment: Five things to consider when hijacking the news agenda
If content is king, then context is emperor when it comes to hijacking the news agenda, says Good Relations’ Anna Terrell.
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NewsIBM Watson personalisation supercomputer now available for commercial use
IBM has made its Watson supercomputer available for developers and retailers to use in analysing data streams.
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OpinionRetail surgery: How can I use emotional insight to understand shoppers?
Analytical technology has made collecting data for customer insight more widely available than ever.
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NewsMobile accounts for 40% of online sales as m-commerce gathers pace
Four in every 10 UK online retail sales are now completed on tablet or smartphone devices as m-commerce continues to increase in popularity.
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AnalysisInfographic: What causes the most complaints in retail?
Retail has been named as the most complained about sector in the UK. Find out what regions complain the most and what most riles consumers.
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OpinionComment: Retail trends for 2015 to include selfies and strangely shaped veg
Amid the challenges of 2015 retailers must remember that price isn’t everything in order to keep the fun in the shopping experience.
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AnalysisStart-up of the week: In-store optimisation platform Monolith
Start-ups in retail technology are growing quickly and Retail Week is highlighting some of the best. This week Monolith is in the spotlight.
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OpinionRetail surgery: How can I add a ‘human touch’ to online customer relationships?
Customers expect to be able to shop at a pace, time and location of their choosing and to use whichever device they have to hand.
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AnalysisStart-up of the week: In-store analytics platform Presence Orb
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Presence Orb is in the spotlight.
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AnalysisCES report: Smart technology coming of age for retailers
Technology unveiled at the Consumer Electronics Show points to a connected future that has implications for retailers and consumers alike.