All Consumer insight articles – Page 36
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AnalysisExperience is driving loyalty like never before
Why providing an excellent customer experience is critical for creating valuable connections with shoppers in today’s hyper-competitive market.
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NewsOpinion: Retailers shouldn’t say 'it’ll never happen'
All my life I’ve heard smart, intelligent people say the words ‘it will never happen’.
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Retail VoiceCould 2018 be the year of augmented humanity?
With technology becoming more natural and instinctive, will 2018 be the year where artificial intelligence meets emotional intelligence?
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Retail VoiceCan footfall data predict future sales performance?
Breadth of coverage across key retail destinations and a high correlation with national spending data means retailers should ignore footfall statistics at their peril.
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AnalysisConsumer 2018: How will shoppers spend this year?
Consumer spending has been volatile of late. What does this mean for 2018? Will shoppers splash the cash or batten down the hatches?
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AnalysisConsumer 2018: Will confidence continue to fall?
Consumer confidence fell again in November, marking the 20th consecutive month of negative shopper sentiment.
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AnalysisConsumer 2018: Seven trends retailers need to know
We speak to forecasters and consumer experts to pick out the big trends to watch in 2018.
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Retail VoiceWhat does your brand mean to consumers?
To have and to hold-on-to; The secret behind getting consumers to buy into your brand.
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Retail VoiceUsing data effectively for the bigger picture
Card transaction data is helping retailers close the loop between consumer insights and loyalty data for a more detailed view.
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Retail VoiceHow to win over the eco-friendly consumer
The increasing desire for ethically sourced products can be broken down into three key attitudes towards sustainability.
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OpinionOpinion: This is not the end for traditional retail
Traditional retailing in Britain is dying. Or at least – if we listen to industry analysts – it is close enough to the verge of extinction to be on the endangered list.
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NewsShopper spending power falls as inflation bites
Consumers’ disposable income fell in 10 out of 12 UK regions last month as gains in salary were offset by the rising cost of household bills.
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Report StoreNext-Gen Payments: What Shoppers Want
How consumers want to pay now and what they want in the future
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Retail VoiceThe future of retail - A view from Tech.
Vodafone UK discusses the most exciting ways technology is changing dynamics in retail.
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DataData: John Lewis on how we shop, live and look
From the Olympics to Brexit, onesies to unicorns and courgetti to all things fermented, a lot can change in five years.
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AnalysisFew retailers see personalisation as essential
Exclusive Retail Week research reveals only 14% of UK retailers view personalisation as essential to their ongoing customer strategies.
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OpinionOpinion: Retail destinations can improve people’s lives
Our centres are vibrant, bustling destinations. But we’ll be dimming their lights and turning down the music for 60 minutes next week to create a better shopping experience for autistic people.
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NewsGoogle, John Lewis and M&S on backing the right tech
Directors at Google, John Lewis and M&S spoke today about backing the right tech.
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Retail VoiceMarketing myth #1 – should marketers use urgency?
With an identified range of 15 marketing emotions, Persado shows brands how to take their relationships with online shoppers to the next level.