All Customer articles – Page 90
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AnalysisData: Size matters – how top womenswear retailers rank on size availability
Analysis by Retail Week and Newton shows the extent of ‘lost sales’ from retailers not having the right range of sizes
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Retail VoiceOpinion: How tech can accelerate sustainability in the food industry
Technology has a major role to play in making the planet more sustainable and helping retailers achieve their sustainability goals, writes Paola Olivari, Account Director at Google Cloud
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VideoWatch: Consumers want retailers to capture data, says former Figleaves boss
Ecommerce expert Miriam Lahage revealed how retailers can use personalisation to win customer loyalty at Retail Week’s recent virtual event. Register to view the event for free here.
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Analysis
Retail Horizon: Winning strategies for stores as non-essential retail reopens
As ‘non-essential’ stores prepare to reopen, pent-up demand from consumers is likely to be high, but which products and retailers stand to gain the most?
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AnalysisThe Big Question: Should consumers be given spending vouchers to boost high streets?
The Northern Ireland Assembly intends to give consumers high street vouchers worth up to £100 per person in a bid to stimulate spending and help retail and hospitality recover from the coronavirus crisis. Industry experts share their views on whether the scheme should be replicated across the UK.
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AnalysisWatch: Who won the battle of the Christmas ads?
This year more than most, people have been looking forward to the beginning of Christmas ad season. We’ve had the return of Kevin the Carrot, John Lewis giving a little love and racist comments surrounding the Sainsbury’s ad. But which offerings have hit the mark?
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Retail VoiceSix marketing trends that will make you rethink your Christmas strategy
It’s clear that this year’s Christmas shopping season is different from any other.
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Retail VoiceFive ways retailers and suppliers must collaborate for consumer benefit
As the industry continues to navigate the pandemic, partnerships have never been as crucial. Precima director Martin Black reveals what new research tells us about where retailer–supplier collaboration practices are lagging and how businesses can turn it to their advantage.
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Retail VoiceTwo global retailers driving growth by putting customers first
In retail, the only constant is change. Regular disruptors, constantly changing consumer habits and an ever-evolving privacy landscape have made it difficult for retailers to keep up.
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Retail VoiceHow has Covid-19 impacted customer loyalty?
It goes without saying that the pandemic has prompted huge shifts in customer behaviour. This Place strategist Emma Jane Hornsby reflects on whether this could be the end for loyalty schemes as we know them and what this means for retail.
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VideoRetail Horizon: AO and Pret on the power of partnerships post-Covid
Leaders from Pret a Manger and AO have revealed why partnerships will be “crucial” to the future strategies of their businesses as they adapt amid the coronavirus pandemic.
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Retail VoiceAttention grocers: Here’s why sponsored products should now be your biggest priority
With the recent explosion in online grocery sales, the nature of product discovery has changed. Ahead of its webinar on December 15, dunnhumby media’s Julie Jeancolas explains the steps grocers must take to reach consumers in the new places they’re shopping.
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Retail VoiceHow UK consumers are shopping differently for Christmas this year
Though not many people know exactly what they’ll be doing on Christmas Day this year, that doesn’t mean consumers are leaving their festive planning until the last minute. In fact, the opposite is true.
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Retail VoiceHow retailers can use tech to maximise sales
Retail is cut-throat. In order to avoid more closures and layoffs, retailers need to implement the right tech to maximise sales and revenue, says John Bates, chief executive of Eggplant.
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VideoWatch: Discovery commerce will take online retail to ‘next level’, says Facebook
Investment in ‘discovery commerce’ will help retailers drive visibility and conversion during the critical golden quarter, Facebook head of industry for retail and ecommerce Stefano Pardi has told Retail Week.
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NewsSecond lockdown footfall ‘more resilient’ as Christmas nears
Retail footfall during the UK’s second lockdown has proved “more resilient” than in March, as shoppers head to stores in the lead up to Christmas.
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VideoFace time: Lord Rose on Christmas, the future of cities and limiting screen time
From bricks and mortar to online, Lord Stuart Rose’s experience spans all of retail and the industry’s ups and downs. The Ocado chair and former Marks & Spencer chief executive shares his thoughts on the second lockdown, vaccine hopes, Christmas prospects and the industry’s future.
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AnalysisWatch: Subscriptions and finance are the future, say experts
Retailers need to offer consumers flexible subscriptions and finance options to win spend in a difficult market, a leading panel of experts told Retail Week at its latest virtual event.
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OpinionFour ways to better merge physical and digital: lessons from global retail
How can retailers better merge the physical and digital worlds? Nicki Sprinz, managing director of digital experience agency ustwo, shares examples from around the world.