More online retail – Page 186
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AnalysisHow to reduce checkout abandonment
Retailers with difficult web payment processes are losing customers. Rebecca Thomson considers how to keep online shoppers happy
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AnalysisWhat role will data play in a multichannel world?
As multichannel shopping continues to evolve, sources of customer data are multiplying. Rebecca Thomson looks at how to cope with the developments and what they could mean for retailers
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Opinion
Retail Week goes mobile
I spend a lot of time thinking about how retailers are optimising their ever-increasing levels of mobile traffic and how best to create a great user experience on a mobile phone or tablet device.
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AnalysisWhat does mobile mean for retail?
Hype around mobile continues to grow, but most retailers are still considering their approach. Rebecca Thomson finds out where the technology goes next
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AnalysisThe rise of personalised offers
Faster, cheaper technology means personalised offers traditionally produced by the big grocers are now in reach of every retailer. Alison Clements finds out how retailers are doing it.
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OpinionHigh street crusade ignores the facts
“The high street should be at the very heart of every community, bringing people together, providing essential services and creating jobs and investment; so it is vital that we do all that we can to ensure they thrive.”
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OpinionLet me show you the way
Applications to help shoppers navigate stores are likely to be the next big thing in m-commerce.
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AnalysisA hammer blow for online
A new EU directive aims to make the continent one big market, but many online retailers say they and consumers would lose out. Gemma Goldfingle looks at how forcing retailers to sell to Europe and offer free returns could hit the industry
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OpinionRetail surgery: How do I make video work for me?
I have video on my website but it’s not making a difference. Am I doing something wrong?
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OpinionSocial by design
Social media is yet to deliver volume sales, yet its founding principles are something that everyone designing customer-facing technology should be focused on.
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Opinion
Know a great website?
The online world is filled with brands that have become as well known as some high street stalwarts, and much of the retail industry’s most interesting innovation is to be found online.
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Opinion
Sainsbury’s 'Feed your family for £50'
Sainsbury’s recently launched its ‘Feed your family for £50 a week’ promotion which, as well as being heavily promoted on television and in store, has a great online tool.
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AnalysisReasons to be cheerful
The bank holiday festivities are over and it is back to the grind of tough trading and ferocious competition. But it’s not all doom and gloom for the industry. Here we highlight why there is plenty of reason for optimism…
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AnalysisEntertainment shift puts Amazon and Netflix top
The shifts in the way we purchase and consume entertainment products was again thrown into stark relief as upbeat quarterly results from Amazon and Netflix contrasted cruelly with stories of investors picking over Blockbuster and HMV.
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Opinion
N Brown overlooked
While the etail era has made online outfitter Asos a share price star, another retailer well placed to benefit from changing shopper habits has been overlooked.
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AnalysisWhat it’s like to work at Notonthehighstreet.com
The inside view from HR manager Susanne Wehring.
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AnalysisTurning website traffic into footfall
Some blame online and mobile shopping for stealing customers who’d normally go to stores. But Rebecca Thomson finds that clever retailers are using modern channels to their shops’ advantage.
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AnalysisRetail in Scotland
Uncertainty over jobs and income plus the later time of Easter have had an impact on retail in Scotland, causing the worst drop in sales since 2000.
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